Integrated Response Facilitator (Domestic Violence) – Level 5
- Build strong networks and empower those affected by domestic and family violence
- Level 5 under the SCHADS Award, plus generous benefits.
- Be part of a supportive, collaborative team that values your professional development.
- Contribute to meaningful work focused on eliminating domestic and family violence.
- Aboriginal and/or Torres Strait Islander applicants are strongly encouraged to apply.
About DVNQ
DVNQ is committed to delivering culturally appropriate, respectful, and holistic support to individuals impacted by domestic and family violence (DFV). Established in 1994, DVNQ operates in North Queensland, with a mission to eliminate DFV through advocacy, innovation, and collaboration.
Our values—Integrity, Compassion, Advocacy, Innovation, and Collaboration—are at the heart of how we work with clients, colleagues, and the community. We pride ourselves on a supportive, inclusive culture where leadership is positive and every team member contributes to our shared success.
Learn more about us at: www.DVNQ.com.au
About the Opportunity
DVNQ is on the lookout for a passionate and dynamic Integrated Response Facilitator (Level
5) to join our team in Townsville, QLD!
As an Integrated Response Facilitator, you’ll be at the heart of our mission—driving meaningful change in the fight against domestic and family violence (DFV) across Townsville and surrounding regions. You’ll play a key role within our Prevention Team, championing collaboration, accountability, and innovation across the service system and the wider community.
You’ll work alongside a highly skilled, fun, and supportive team—where your ideas are valued and your professional growth is a priority. Enjoy a flexible work schedule (22.8 hours per week, 0.6 FTE), ongoing professional development, attractive salary packaging, and a genuine work/life balance.
This is a Permanent Part-Time position.
Key Responsibilities
- Facilitate and support the DVIR Action Group including administration for meetings and
coordination of actions.
- Support the regional network meetings though attendance or sharing of information and resources.
- Develop and coordinate delivery of a localised training and awareness campaigns to support identification, assessment and response of DFV.
- Support development of service systems, identify areas for improved service response and take action or escalate through DVIR Partnership or within DVNQ management structure.
- Provide training and information sessions to enhance service system coordination and integrated responses to DFV.
- Participate in community development and social action activities to raise awareness of Domestic and Family Violence in the community, especially during Domestic Violence Prevention Month.
- Liaise and build connections and networks as appropriate, to establish and maintain referral pathways.
- Support and develop initiatives and activities as part of the Townsville DVIR Partnership.
For a copy of the full position descriptions, please email recruitment@dvnq.org.au
Selection Criteria
To be considered, you will need to meet the following criteria:
Qualifications and Experience
- Tertiary qualification in a relevant human services field and/or a minimum of five years’ experience in the human services sector.
Skills and Competencies
- Bring hands-on experience and knowledge of the Domestic and Family Violence sector, including current legislation and best practice frameworks.
- Are skilled in community development, project management, and engagement—turning ideas into action.
- Understand intersectionality and diversity, and know how to build respectful, inclusive relationships across the community.
- Love building partnerships, sharing knowledge, and delivering training that empowers others.
- Communicate clearly and sensitively, tailoring your approach to suit different audiences.
- Are highly organised, adaptable, and resourceful—with a positive, can-do attitude.
- Bring emotional intelligence, self-awareness, and resilience to everything you do.
- Demonstrated cultural knowledge and ability to work respectfully and effectively with Aboriginal and/or Torres Strait Islander peoples and provide culturally appropriate advice.
- High level of digital literacy and experience with client record-keeping systems.
Mandatory Requirements
- Current QLD C Class Driver’s Licence.
- Current Working with Children Check (Blue Card).
- Australia: National Police Check Clearance – at organisation’s expense.
We are looking for someone who is compassionate, collaborative, and committed to social justice.
Your communication skills will allow you to build trust with clients and partner organisations while providing essential support to those in crisis.
About the Benefits
This is a Level 5 position under the SCHADS Award, with an hourly rate of $51.00 – $53.31, plus:
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Enjoy 4 weeks of annual leave with an additional 17.5% leave loading. Plus, receive an extra 3 days of leave during the Christmas period, allowing you more time to recharge and spend with loved ones.
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Access salary packaging options up to $15,900 per annum, significantly increasing your take-home pay by reducing your taxable income.
- Benefit from a structured induction process, regular in-house training, and ongoing professional development opportunities. We also provide internal and external professional supervision, ensuring you receive the guidance and support needed to thrive in your role.
- Enjoy a Monday to Friday work pattern with flexible hours, helping you maintain a healthy work-life balance.
- Participate in our dedicated team wellbeing days, designed to foster a positive and collaborative work environment.
- Access our Employee Assistance Program (EAP) for confidential support, advice, and counselling services to help you manage personal or work-related challenges.
- A commitment to staff wellbeing is reflected in our supportive work environment.
At DVNQ, we are committed to fostering a positive, inclusive, and supportive workplace where
your contributions are valued and your professional development is encouraged.
If you share our values and have the skills necessary to bring success to the role, we invite you to apply today!
DVNQ is committed to inclusivity and advocacy, ensuring equitable access and respect for all people, regardless of cultural background, age, gender, sexuality, or disability.
How to Apply
Please apply through the link in the advertisement that will direct you to our recruitment platform. There you will be required to submit:
- Cover letter addressing each Selection Criteria
- Current resume
- Two professional referees (one must be your current or most recent line manager)
- Proof of education, qualifications, and/or experience
Applications close: 9am Monday, 13th of April 2026
Please note: Applications that do not address the selection criteria or are received after the closing date will not be considered.
