ABOUT THE ROLE
As part of our team, you will be responsible for vehicle triage and estimating support at our Pinkenba site. Ensuring an efficient flow of vehicles, following estimating process and allocating vehicles into bays is fundamental to the smooth running of site operations. You will be communicating with a range of internal team members as well as customers and insurance companies.
PERKS ON OFFER
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‘ME’ Day: A paid day off on your birthday so you can celebrate however you’d like!
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Wellbeing Program: We care about your wellbeing. You and your immediate
family can access our Employee Assistance Program (EAP) for free,
confidential counselling and support whenever you need it.
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Reward and Recognition: Enjoy site-run incentives like BBQs, team events, and company-wide recognition programs, including quarterly awards
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Discounts: Enjoy discounts on insurance and a variety of handy household items.
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Everyday Savings: On everyday expenses with access to discounted
movie vouchers, retail gift cards, petrol and grocery gift cards, and more!
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Training: We provide training with I-CAR and other providers to upskill our teams and
ensure they’re equipped with the latest knowledge of our industry.
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Career Development: As we are growing at a rapid rate and promote from
within, opportunities for career progression are plentiful.
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Equal Opportunity: Drive Group is an equal opportunity employer. Joining our team means joining a company that prioritises the health, safety and wellbeing of its people and fosters a culture of respect, inclusivity, and safety.
KEY RESPONSIBILITIES
- Assist estimators by coordinating movement of vehicles in and out of estimating bays
- Triage all incoming vehicles including taking high-quality images of vehicles to support quote and claim process
- Liaise with towing companies to arrange pick up of non-drivable or total loss vehicles
- Assist with the dis-assembly of vehicles as required, ensuring parts are labelled and stored appropriately
- Locate vehicles for inspections, quotes or customer viewings.
- Follow workplace safety procedures and industry best practices
ABOUT YOU
- Previous experience in a similar role within the Automotive industry (ideal)
- Excellent communication skills with the ability to liaise professionally with insurers, customers and team members
- Ability to work in a fast-paced environment and achieve service outcomes
- Current full driving license
- Competent in computer and systems management skills
WHY JOIN?
- Be part of an expanding company that promotes from within and invests in its
people, development and success.
- Clean, spacious workshop with quality equipment and systems in place
- Stable full-time employment with a strong pipeline of ongoing work
- Supportive team culture where your skills and experience are valued
ABOUT DRIVE GROUP AUSTRALIA
As a growing national business, Drive Group Australia believes performance and success begin with fixing every vehicle to a high quality and safe standard. These quality standards are backed by our day-to-day commitment to provide excellent customer care and service. Drive Group
Australia truly represents the adage “one stop shop solution”, with our range of services covering the entire gamut of motor vehicle accident repairs, including: drive and non-drive repair solutions, direct insured, third party claims, fleet operators and FMO’s.
Even if you don’t tick every box apply today as we value applicants from diverse perspectives. Make the change today, apply now!
Alternatively, you can email your resume and details to people@drivegroupcorp.com.au and a member of our team will be in touch soon for a confidential discussion at a time that suits
