Senior Relationship Manager

Summary:

As a Senior Relationship Manager in the Property & Housing sector, you will play a pivotal role in fostering and maintaining strong relationships with clients and stakeholders. Your expertise will contribute to the growth and success of our organisation in St Clair, New South Wales. This permanent, full-time position requires a proactive approach to client management and a deep understanding of the property market, ensuring that we meet and exceed client expectations.

Responsibilities:

• Develop and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
• Identify new business opportunities within the property and housing sector to drive growth.
• Conduct regular meetings with clients to assess satisfaction and gather feedback.
• Collaborate with internal teams to deliver tailored solutions that meet client requirements.
• Prepare and present reports on client performance and market trends to senior management.
• Stay updated on industry developments and regulatory changes affecting the property market.
• Manage client portfolios effectively, ensuring timely follow-ups and resolution of issues.

Qualifications:

• Bachelor’s degree in Business, Finance, Property Management, or a related field.
• A minimum of 5 years’ experience in relationship management within the property or housing sector.
• Proven track record of achieving sales targets and managing client relationships.
• Strong analytical skills with the ability to interpret market data and trends.
• Excellent communication and interpersonal skills, with a focus on client satisfaction.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.