Service Lead
About Us
Devoted Healthcare is passionate about supporting people
living with a disability to live purposeful and fulfilling lives. As a
Registered NDIS Provider, we are committed to delivering safe, high-quality
supports that make a positive impact. We work in partnership with individuals,
families, and the disability sector to ensure services are innovative,
flexible, and person-centred.
We stand by the side of those living with a disability,
making a meaningful difference in their lives.
We are dedicated to fostering a community where everyone
experiences inclusion and respect. Our purpose is to deliver life-enriching,
personalised support that opens doors for all Participants to attain their life
aspirations and lead the fulfilling lives they deserve.
About the Opportunity
We are seeking a highly motivated and experienced Service
Lead to oversee the delivery of services to our participants. You will
be responsible for ensuring that our services are delivered efficiently,
effectively, and in line with our quality standards.
This is a full-time position, based at our Bentley office.
Responsibilities
- Lead and support teams to deliver high‑quality,
person‑centred outcomes through coaching, clear communication, and consistent
support practices.
- Oversee safe and effective service delivery,
ensuring participant wellbeing, risk management, compliance, and smooth day‑to‑day
operations across home and community settings.
- Support effective and sustainable services by
helping to coordinate staffing, clinical supports, and resources while keeping
an eye on service performance and quality.
Selection Criteria
Essential
- Experience within disability, community
services, aged care or a related sector.
- Demonstrated leadership or senior support worker
experience.
- Strong understanding of person-centred and
NDIS-funded supports.
- Excellent communication, relationship management
and problem-solving skills.
- Ability to manage competing priorities and
complex participant needs.
- Current NDIS Worker Screening Check.
- Current National Police Check.
- Current Driver’s Licence.
Highly Desirable
- Certificate IV or Diploma in Disability,
Community Services, Leadership or related field.
- Experience within SIL services and complex
support environments.
- Experience using ShiftCare or similar client
management systems.
If you’re committed to fostering a positive workplace and
positively influencing the lives of people with a disability, we encourage you
to apply today by submitting your resume and a covering letter outlining your
suitability and interest in the role.
For further information, please email hr@devotedhealthcare.com.au
People from culturally diverse backgrounds are encouraged to apply.
Shortlisting will commence immediately
