About Us
At Dental Boutique, we don’t just change smiles – we change lives. With over 50,000 smile transformations across Australia and New Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.
About the Role:
This is not your typical front desk role. At our clinic, you’ll be the face of Dental Boutique as a Patient Coordinator – a trusted advisor and treatment guide. You’ll support patients through one of the most important journeys of their lives: achieving the smile they’ve always dreamed of.
Your ability to connect, communicate, and inspire confidence will make a meaningful difference in every patient interaction.
What You’ll Be Doing
- Welcome patients with professionalism and warmth
- Manage appointment scheduling, check-ins, and check-outs
- Handle phone and online enquiries with confidence and care
- Support patients through their treatment journey from initial enquiry to conversion
- Maintain accurate records and complete administrative tasks efficiently
- Work closely with the clinical team to ensure a seamless patient experience
What You’ll Bring
- Proven sales experience – in high-touch environments such as cosmetic clinics, private healthcare, luxury retail, or wellness
- Exceptional communication – able to make complex information simple, relatable, and actionable
- Customer-obsessed – bubbly, warm, empathetic, and committed to delivering unforgettable service
- Results-focused – driven and skilled at meeting targets and building long-term relationships
- Organised & agile – strong pipeline management and adaptability in a dynamic clinic environment
About Us
At Dental Boutique, we are more than just a dental practice, we are a team dedicated to transforming lives through exceptional dentistry.
Everything we do is guided by our core values:
Above and Beyond
Take initiative and ownership
Pay attention to details
Strive for exceptional outcomes in everything you do
Excel with Passion and Care
Embrace constructive feedback and continuous growth
Show kindness and empathy to patients and teammates
Bring passion and positivity into your work by loving what you do
Positivity and Happiness
Treat patients and colleagues with care and respect
Contribute positively as a supportive team player
Embracing these values creates a foundation where our people and clients are motivated, valued, and empowered to grow with confidence and well-being.
How to Apply
If you’re ready to take the next step in your customer service and sales career and be part of an exciting new clinic launch, we’d love to hear from you. Submit your resume along with a cover letter outlining your experience and why you’re a great fit for this role.
As part of our standard recruitment process, preferred candidates will be required to undergo a Nationally Coordinated Criminal History Check (Police Check)
