Crop Shop Boutique (CSB) is a fast-growing Australian e-commerce brand redefining athleisure since its launch in 2019 by Rachel Dillon. With a mission to empower women worldwide, CSB blends style, function, and confidence in every piece we create. Our team thrives on relentlessly raising the bar, being perfectly practical, and being unapologetically fearless.
About the Role
The TikTok Shop Creator Specialist will play a critical role in scaling CSB’s creator-led commerce program, helping to build the systems, processes and creator relationships required to establish TikTok Shop as a meaningful and sustainable revenue channel for CSB. This role sits at the intersection of influencer marketing and social commerce, requiring both strategic thinking and hands-on execution to drive measurable results.
The ideal candidate is highly organised, commercially minded and passionate about creator marketing, social commerce and emerging platform opportunities. They thrive in a fast-moving environment, are comfortable with ambiguity, and bring a data-informed approach to identifying, onboarding and managing creators who can authentically connect with audiences and convert.
Key Responsibilities
- Build and maintain operational infrastructure for CSB’s TikTok Shop affiliate program, including workflows, briefing templates and commission structures
- Collaborate cross-functionally with marketing, e-commerce and supply chain to ensure seamless program execution
- Manage product seeding logistics, ensuring creators receive products in a timely and brand-appropriate manner
- Manage end-to-end onboarding of new TikTok Shop affiliate creators, ensuring a smooth and premium experience aligned to CSB’s brand standards
- Identify and recruit high-potential creators across relevant niches, building a strong and diverse affiliate pipeline
- Maintain ongoing creator relationships through regular communication, incentives and performance feedback
- Maintain an up-to-date creator database, tracking onboarding status, commission codes, content output and performance metrics.
- Track and report on creator and program performance across key metrics including GMV, conversion rate and content output
- Build and maintain weekly and monthly reporting across the creator base to surface actionable insights for the Partnerships team.
- Use data insights to optimise creator selection, commission strategy and content briefs
- Develop and refine scalable processes and documentation to support program growth
About You
- Bachelor’s degree in Marketing, Communications, Business or a related field2 – 4 years of experience in influencer marketing, creator partnerships or social commerce, ideally within a retail, beauty or lifestyle brand environment
- Solid understanding of TikTok as a platform, including TikTok Shop, the affiliate creator ecosystem and short-form content best practices
- Proficiency in TikTok Shop Seller Centre and familiarity with affiliate tracking and reporting tools
- Working knowledge of social commerce trends and the broader influencer marketing landscape
- Proven ability to manage multiple creator relationships simultaneously with a high degree of organisation and attention to detail
- Strong commercial acumen with the ability to assess creator performance and make data-driven decisions
- Excellent communication and relationship-building skills, with a confident and professional approach to creator outreach and management
- Self-motivated and comfortable working autonomously in a fast-paced, evolving environment
Why Join CSB?
- Competitive salary and benefits
- Remote working arrangement
- Regular travel within the United States to attend events, activations and creator engagements
- Short Term Incentive Program
- Parental leave package for both parents
- Competitive staff discounts
- Be a part of our mission to empower women worldwide
Compensation
The salary range for this role will be commensurate with the candidate’s experience and CSB’s internal leveling guidelines and benchmarks.
Compensation range: base salary of US$70,000 – US$84,000 + Short Term Incentive Program (STIP)
How to Apply
If you’re ready to contribute to CSB’s mission and growth, we’d love to hear from you! Join in empowering women worldwide, CSB style. To apply, please submit your resume and cover letter via the job board only (direct applications via email or LinkedIn messages will not be accepted). For further information, please reach out to Dylan Anger at dylan@cropshopboutique.com.
