Roster Coordinator (Tuesday–Saturday Roster)
About the Role
We are seeking an organised and proactive Roster Coordinator to join our team. This role is responsible for coordinating and maintaining staff rosters to ensure the delivery of high-quality, person-centred support to NDIS participants.
Working on a Tuesday to Saturday roster, you will play a critical role in managing daily scheduling changes, ensuring appropriate staff allocation, and supporting both operational and HR functions.
Key Responsibilities
- Develop and manage fortnightly staff rosters to meet participant needs
- Monitor and reconcile timesheets against rosters, identifying and resolving discrepancies
- Ensure staff are appropriately matched to participants based on skills, experience, and preferences
- Manage day-to-day roster changes, including covering unplanned absences, leave, and emergencies with minimal disruption
- Interpret and apply relevant SCHADS Award and employment standards
- Build and maintain strong relationships with staff, participants, and internal stakeholders
- Support a participant-focused culture across all scheduling activities
- Assist with payroll administration and timesheet accuracy
- Provide administrative support for recruitment and HR processes
- Perform general administrative duties to support team operations
About You
You are a highly organised and detail-oriented professional who thrives in a fast-paced environment. You enjoy problem-solving, adapting to change, and building strong working relationships.
Key Skills & Attributes
- Strong organisational skills with the ability to prioritise competing tasks
- Excellent communication and interpersonal skills
- High attention to detail and accuracy
- Ability to handle sensitive information with confidentiality and professionalism
- Calm and adaptable under pressure
- A collaborative team player with a proactive mindset
Experience & Requirements
Essential
- Experience in rostering or scheduling, ideally within NDIS, community services, or aged care
- Working knowledge (or ability to quickly learn) the SCHADS Award
- Strong administrative and system skills (CRM/rostering platforms)
- Intermediate Microsoft Office skills
- Current NDIS Worker Screening Clearance and Blue Card
- Current driver’s licence
Desirable
- Experience with MYP or similar client management systems
- Understanding of the NDIS framework
What We Offer
- Competitive salary (circa $100K + super, depending on experience)
- A supportive and collaborative team environment
- Opportunity to contribute to meaningful outcomes for people with disability
- Ongoing learning and development opportunities
About Us
We are a values-driven organisation committed to supporting people with disability to live independently and achieve meaningful outcomes. Our approach is person-centred, inclusive, and focused on dignity, respect, and empowerment.
