AI Job Summary

At least 1 years’ experience as a Dental Receptionist.
Strong communication and organisational skills to manage a busy front desk and multiple priorities.
Confident booking and coordinating appointments to keep the schedule running smoothly.

Role Type

On-site • Permanent • Part-time • Associate

Description

About Coastal Dental Care

Coastal Dental Care has been part of the Gold Coast and Northern NSW community since 2005. We’re a network of local family practices, and Robina Town Centre is your local team within it, led by Dr Tristan Cuffe.

About the role

We’re after a Dental Receptionist to join our Robina Town Centre team, reporting to our Practice Manager. This is a part-time role: the roster is fixed Wednesday to Friday, 7:30am to 6:00pm with a 30-minute break, totalling 30 hours a week. You’ll be the first face our patients see and the calm, organised voice on the phone, keeping the front desk running smoothly so the clinical team can focus on care.

What you’ll be doing

Greeting patients and managing a busy front desk with warmth and efficiency
Booking and coordinating appointments to keep the schedule running smoothly
Answering phones and handling patient enquiries
Processing payments and health fund claims accurately
Supporting the clinical team so each patient’s visit runs on time
Keeping patient records accurate and following our infection control protocols

What we’re looking for

Essential

At least 1 years’ experience as a Dental Receptionist
Strong communication and organisational skills
Confident managing a busy front desk and juggling multiple priorities
Professional presentation and a genuine team player

Preferred

Working knowledge of Dental for Windows (D4W)
Dental assisting experience (a bonus, not required)

Why join us?

Learn from a genuinely experienced team: our reception team has over 40 years of combined experience, including a Practice Manager who was promoted up from reception
Three fixed days a week: Wednesday to Friday, with Monday, Tuesday and the weekend to yourself
Competitive, above-award pay
Real recognition and reward: HERO Points you can spend like cash, and our Annual Awards Ceremony
Everyday perks through Employment Hero, including cashback, gift cards, and novated leasing on electric vehicles
Free dental check and cleans, plus 20% off treatment for you and your immediate family, once you’re through probation
Ongoing training, development days and genuine pathways to grow across our network of practices
Support when you need it, from Loyalty Leave after two years to our confidential EAP wellbeing service

How to apply

Click “Apply” to send us your application. If you’d like to chat first, email talent@coastaldentalcare.com.au and mention the Robina Dental Receptionist role.

Company Overview

Coastal Dental Care is redefining dental care along the beautiful coastline of South East Queensland and Northern NSW. With a network of state-of-the-art clinics, Coastal Dental Care has become a trusted name for families seeking top-notch dental services. Our clinics, situated in picturesque locations across the Gold Coast and other coastal locations, offer an unparalleled blend of professional expertise and a relaxing, friendly atmosphere. What sets Coastal Dental Care apart is our commitment to excellence. Our team of highly skilled dentists and hygienists are not just experts in their field; they’re passionate about creating a positive and comforting experience for every patient. From routine check-ups to advanced procedures, they utilise the latest technology and techniques, ensuring effective and efficient treatments all the time.

Dental Receptionist