Case Worker – Youth Program
Part Time, 65.5 hours per fortnight
8 shifts per fortnight – 4 day shifts, 4 evening shifts, every second Saturday
$44.58 + superannuation & salary packaging
Life at Coast Shelter
Coast Shelter is a leading Central Coast not for profit charity assisting families, adults and young people with complex issues arising from their experience of homelessness, abuse and neglect. Our
organisation is driven by our mission to deliver innovative solutions to address homelessness, violence and poverty to achieve immediate and lasting changes.
At Coast Shelter, you’ll be joining a team of committed staff and volunteers who work to end Homelessness and Domestic and Family Violence within our community. Our people are innovative professionals who are driven to help make positive change, we are bold with ideas and operate with pace and passion.
The Role
Join our dedicated team at Coast Shelter as a Case Worker in our Youth Program, where you will provide trauma informed, strengths-base case management to young people aged 16-25. The role delivers planned support, advocacy and coordination to assist vulnerable youth in achieving safety, stability and progress toward independence.
Key duties include:
- Complete intake risk assessments and safety planning
- Deliver client centred case management, developing, implementing and reviewing case plans in partnership with clients
- Support clients to access relevant services including mental health, OD, education, Centrelink, legal and medical supports
- Maintaining accurate documentation and reporting as required
This position offers an opportunity to make a significant difference in the lives of young people, contributing to their wellbeing and rehabilitation within a supportive team environment.
All About You
You are a compassionate professional with experience in youth work or social services. You bring valuable knowledge and understanding of the unique challenges faced by young people. Your strong communication skills and ability to build trust and rapport are essential in this role. You are passionate about supporting young people and are dedicated to making a positive impact on
their lives and futures.
We are looking for someone with:
- Minimum Certificate IV or equivalent and demonstrated experience in case management within homelessness, youth work or community services, preferably with 1–2 years’ experience in a Case Worker role
- Experience supporting clients with housing applications, advocacy and engagement with Homes NSW and other relevant services
- Strong understanding of issues facing young people, including trauma, substance use, and family violence
- Proven ability to maintain boundaries and respond to challenging behaviours
- Excellent communication and interpersonal skills
- Ability to work autonomously, manage competing priorities and proactively follow up case management tasks and referrals
- Strong administrative and computer skills, including experience maintaining electronic case notes, documentation, and client management systems
For all Youth Program roles, cultural knowledge, authority and expertise including First Nations ways
of knowing, doing and being, may be accepted in the place of a formal qualification for First Nations People.
Our Values
- Respect
- Innovation
- Connection
- Trust
Ways We Reward You!
- Competitive Remuneration Package
- Salary Packaging
- Professional Development Opportunities
- Values Driven Organisation
- Employee Assistance Program offering free and confidential
counselling and support
If you are successful in gaining employment with Coast Shelter you must hold a NSW driver licence, current First Aid and CPR Certificate, National Criminal Record Check and Working with Children Check.
Please apply with a cover letter and resume.
Due to the requirements of this role, shortlisting of applications and interviewing of candidates will commence immediately. To avoid disappointment and missing out on this exciting opportunity submit your resume today!
Enquires: recruitment@coastshelter.org.au
We are committed to equal employment opportunity, ethical practices and the principles of cultural diversity.
At Coast Shelter we acknowledge Aboriginal and Torres Strait Islander peoples are the first people, traditional owners and custodians of the land. We pay our respects to Elders past, present and future. We are committed to inclusivity, celebrating diversity in all its forms and support LGBTQIA+, people living with a disability, neurodiverse and culturally diverse communities.
