THE BRAND
Born in paradise and raised in Byron Bay, Thrills is a
subculture driven lifestyle clothing and fashion brand established in 2011.
We’re best known for our vintage-inspired streetwear with a timeless edge,
crafted for both men and women. At the core of everything we do is an
unwavering commitment to sustainability, creativity, and authenticity. We
create with purpose, led by passion, and driven by community.
THE GIG
We are on the hunt for a Retail Operations Coordinator
to join our team at the Support Office in Byron Bay. This position will support
the National Retail Manager in driving retail performance, operational
excellence, and consistency across all stores nationally.
The Retail Operations Coordinator acts as the bridge between
Support Office functions and store teams, ensuring smooth execution of
strategy, processes, and brand standards in every location.
YOUR KEY RESPONSIBILITIES WILL INCLUDE
- Support
the execution of retail strategy and operational plans to drive store
performance, sales growth, and achievement of key business objectives.
- Monitor
and analyse retail performance metrics, providing insights, reporting, and
recommendations to improve commercial outcomes.
- Ensure
operational consistency, compliance, and execution of company standards,
policies, procedures, and legislative requirements across the retail network.
- Coordinate
and maintain effective communication between Support Office and stores,
ensuring timely delivery of business updates, product launches, and
initiatives.
- Manage
retail operational reporting, including sales performance, loss prevention,
inventory, and compliance reporting.
- Oversee
inventory and stock flow processes, working closely with planning, inventory,
and warehouse teams to optimise stock allocation and availability.
- Coordinate
operational requirements for store openings, refurbishments, relocations, and
closures, ensuring projects are delivered on time and to standard.
- Support
the implementation of new systems, processes, and operational improvements that
enhance efficiency and store performance.
- Partner
with Area Managers, Store Managers, and cross-functional teams to drive
accountability, resolve operational issues, and maintain high presentation and
service standards.
- Contribute
to the development of retail capability through training, onboarding,
leadership support, and initiatives that foster a high-performance culture
across the retail network.
TO BE SUCCESSFUL IN THIS ROLE, YOU’LL NEED:
- Minimum of 2-3 years’ experience within a
similar role and industry.
- Experienced user of core MS Office
applications.
- Highly organised with exceptional attention
to detail.
- Strong analytical and reporting skills with
a commercial mindset.
- Able to manage multiple priorities in a
fast-paced retail environment.
- Experience in retail operations, administration, or
store support roles.
- Passionate about delivering operational excellence
and supporting retail teams to succeed.
WHAT WILL THRILLS GIVE YOU
- A legendary team culture that is inclusive,
supportive and always pushing boundaries
- A competitive salary package and a clear path
for personal and professional growth
- Exceptional product discounts
- Seasonal clothing allowance benefit. We want you
in our newest collections on us!
- The opportunity to shape the future of an iconic
brand that puts purpose and people first.
- A role where your contribution genuinely makes a
difference
If this role sounds like you then have a browse through our
website, tap into our life and culture and see what’s important to us. If that
aligns with your values, click on ‘Apply Now’.
