AI Job Summary

Experience in client engagement and case collaboration, supporting clients to progress toward goals.
Proven experience delivering services successfully to Aboriginal and Torres Strait Islander people.
Experience working with Aboriginal and Torres Strait Islander staff members.

Temporary • Part-time • Entry Level

Purpose of the position

The Caseworker’s primary role is to support the Team Leader to achieve client engagement, case collaboration and client outcomes.

Responsibilities and duties

Collaborate with Team Leader/Manager to implement and continuously improve structured, best practice service delivery that systematically engages men to address challenges and attend a range of therapies, as part of the 12-week rehabilitation program offered by Mimosa Creek Healing Centre.
Monitor caseloads and case plans and ensure clients are progressing towards goals
Attend client triage meetings with relevant government departments and other service providers
Provide service delivery to clients and complete allocated tasks by providing relevant advice to Team Leader/Manager
Maintain positive and professional relationships with referral partners and other service providers
Be accountable for achieving targets, including indicators that support service delivery and CQID strategic and operational plans
Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Standards Quality Systems (HSQS)
At all times work within CQID’s Workplace Health & Safety Policies and Procedures
Other responsibilities as directed by the Team Leader & Manager

Qualifications and experience

Holds a current C Class Queensland Driver’s Licence
Tertiary qualifications in AODs or relevant Human Services
Holds or is willing to obtain a First Aid and CPR Certificate
Experience in working with Aboriginal and Torres Strait Islander staff members
Experience at successful service delivery to Aboriginal and Torres Strait Islander people
Experienced in client engagement and case collaboration

Skills and attributes

Aboriginal and/or Torres Strait Islander heritage – [Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants]
Competent in use of Microsoft Office software
Physical ability to undertake job responsibilities
Ability to communicate effectively; spoken and written
Self-starter, motivated and able to self-manage work tasks
Strong connection to and knowledge of local Indigenous Community

Mimosa Creek Healing Centre Caseworker