Key Development Coach
Located Burnie, Devonport, North-West
Full-Time Contract Until June 2029
Make a real difference in the lives of people experiencing homelessness and housing instability.
We are seeking an experienced and passionate Key Development Coach to join our Housing Connect team. This is an exciting opportunity to work alongside individuals and families experiencing homelessness or housing vulnerability, supporting them to find and sustain housing while building the capabilities, confidence and connections needed for long-term success.
As a Key Development Coach, you will be a key part of a person-centred service response that is grounded in Advantaged Thinking, focusing on people’s strengths, aspirations, talents and potential rather than their challenges alone.
About the Role
The Key Development Coach provides intensive, flexible and tailored support to people requiring a high-level intervention response through Housing Connect.
Working closely with Housing Connect Front Doors, shelters, specialist services and community stakeholders, you will build trusted relationships with people and provide coaching, advocacy, practical assistance and coordinated support to help them achieve positive housing and life outcomes.
The role involves both office-based and outreach work, meeting people where they are and maintaining continuity of support throughout their journey.
About You
You are an experienced practitioner who is able to engage effectively with people experiencing significant adversity and housing instability. You bring a strengths-based approach, excellent relationship-building skills and a commitment to helping people achieve sustainable change.
You will possess:
- Strong coaching, engagement and assessment skills.
- Experience supporting people experiencing homelessness, housing insecurity or complex disadvantage.
- High-level advocacy and case management experience.
- Excellent communication and relationship-building skills.
- The ability to work collaboratively across a diverse service network.
- An understanding of trauma-informed, person-centred and strengths-based practice approaches.
- A commitment to Advantaged Thinking principles and capability-focused practice.
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Essential Qualifications and Experience
- Relevant tertiary qualifications in Social Work, Human Services, Community Services, Psychology, Counselling or a related discipline (or significant equivalent experience).
- Experience working with people experiencing homelessness, housing instability, crisis or complex needs.
- Current Driver’s Licence.
- Ability to obtain and maintain all required checks and clearances.
Why Join Us?
- Make a meaningful impact in your local community.
- Be part of an innovative and strengths-based service model.
- Work within a supportive and collaborative team environment.
- Opportunities for professional development and practice leadership.
- 4 Bonus Leave Days per year
- Paid Parental Leave
How to Apply
To apply, please submit:
A current resume; and a cover letter outlining your suitability for the role and specifically addressing the Selection Criteria listed below.
Selection Criteria
Applicants must address their knowledge, skills and experience in relation to the following:
1.High-level expertise in proactive engagement (including with those that are hard to engage) to build an open, trusting and respectful relationship
2.Expertise in assisting people in crisis to stabilise through direct interventions and mobilising needed supports and services
3.Expertise in working with people to plan and set and work towards goals to create the conditions which will facilitate long term change
4.Demonstrated experience providing intensive, flexible support led by people’s goals, needs and circumstances
5.Up-to-date knowledge base of housing information, community resources, service providers and referral points
6.Knowledge of multidisciplinary issues relating to homelessness and the concepts of capabilities, agency, choice and control and their application to practice
7.Understanding of relevant theoretical and conceptual frameworks and a commitment to the values and ideals of capabilities and Advantaged Thinking practice approaches
