Carers WA values its dedicated and skilled employees and aims to create a flexible, supportive and family and carer friendly workplace. Carers WA actively supports diversity and inclusion, and we encourage Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, LGBTIQA+SB people, neurodiverse people, carers and people with disability to apply.
We want to provide a space for everyone to have the best experience through the recruitment process, please tell us how we can best support you.
About Carers WA:
Carers WA is the peak body representing the needs and interests of carers in Western Australia and is part of a national network of Carers Associations providing a range of support services, supporting Carers across Western Australia. Carers provide unpaid care and support to family members and friends who have disability, mental health challenges, a chronic condition, terminal illness, an alcohol or other drug issue or who are frail aged.
Carers WA will support and provide you with:
- Access to clinical supervision and EAP services
- A welcoming, supportive and collaborative workplace environment
- Training and professional development opportunities, pertinent to your role
- Work/life balance
- A competitive salary, including salary packaging and added leave
Carers WA is committed to a workplace free of physical and psychological harm; however, this role may involve exposure to complex and traumatic narratives. Appropriate supports and strategies are in place to mitigate associated impacts.
About the Role:
The Team Leader – Carer Coaching & Peer Support (IPPS) is a full-time, fixed-term contract ending 30 June 2027. The position attracts a salary package of $93,300 p.a., plus super and salary packaging, 5 weeks annual leave (including 17.5% leave loading) and two wellness days per annum.
The role leads and supports a dedicated team delivering Carer Coaching and In-Person Peer Support services under the Carer Gateway, ensuring high-quality, carer-led service delivery that empower carers to build resilience, achieve goals, and improve their wellbeing.
Working closely with the Program Manager, the Team Leader plays a key role in supporting high-quality and carer-led service delivery, innovation and workforce capability, whilst maintaining a case load focusing on complex cases, practice leadership, and escalation support.
Essential Selection Criteria:
- Demonstrated experience in a leadership or senior practitioner role within community services, health, or not-for-profit sectors.
- Proven ability to lead and develop teams, including supervision and performance management.
- Advanced coaching and group facilitation skills, including experience navigating complex cases.
- Experience managing resource oversight.
- Strong understanding of Carer Gateway or similar programs and systems.
- Demonstrated cultural competence working with First Nations, CALD, and LGBTQIA+SB communities.
- Excellent communication and stakeholder engagement skills.
- High-level proficiency in Microsoft Office, client databases, and virtual platforms.
- Current C Class Driver’s Licence and National Police Clearance (within 3 months).
Position description for this role is available upon request from people.culture@carerswa.asn.au.
Applications close EOD 3rd August 2026. Carers WA reserve the right to begin the recruitment process and withdraw the position prior to the close date/time.
Please note: Only shortlisted applicants will be contacted for an interview. Applications must include a covering letter addressing the selection criteria, Curriculum Vitae and contact details of two professional referees. Applications can be submitted online via this recruitment platform.
Carers WA is a Level 3 Carer Friendly Accredited organisation.
The organisation is committed to providing a zero harm workplace, in regard physical and psychosocial hazards.
To learn more about working with Carers WA, we encourage you to visit our website www.carereswa.asn.au.
