CARE isn’t just in our name – it’s how we work, every day.
Join the Australian HR Awards Employer of Choice Finalist – 100-999 employees!
At our state-of-the-art Western Haematology and Oncology
Clinics (WHOC) in West Perth, we are seeking a dedicated and patient-focused
Medical Receptionist to join us in a permanent, full-time position for 5 days
per week, Monday to Friday inclusive, with 7.5 ordinary working hours per day
& no shiftwork.
This role will support our passionate and dynamic team in
delivering high-quality cancer care services to the local community. As part of
a patient-centric organisation, you will play a crucial role in ensuring smooth
operations and exceptional care for our patients.
What’s Involved:
We are looking for an enthusiastic and motivated individual
with multi-year medical administration experience, with medical oncology and
haematology experience ideal.
Your responsibilities will include:
-
Patient
liaison: Welcoming patients, answering calls, managing correspondence,
and scheduling appointments.
-
Patient
administration: Billing, accurate data entry in our e-management
system (Mosaiq, Genie, Episoft), and managing records.
- Review,
create and adapt processes to optimise the effective running of the
practice and deliver a great patient experience.
- Liaising
with hospitals, specialists, and allied health professionals.
- Supporting
doctors, coordinating with nurses, and assisting allied health staff in
delivering patient care.
Who You Are:
- Strong
interpersonal skills, including the ability to liaise with health
professionals and patients alike in line with our CCA values – Compassion,
Accountability, Respect & Excellence.
- Demonstrated
ability to multitask and manage priorities effectively and to time.
- Passionate
about delivering outstanding customer service.
- Experience
in a hospital or day hospital setting is desirable.
- Comfortable
working in a collaborative team environment.
What You Bring:
- Experience
in a medical practice or haematology / oncology setting is highly
regarded.
- Familiarity
with Medicare, DVA, and Private Health Insurance.
- Well-developed
organisational and time management skills.
- Excellent
verbal and written communication skills.
- Ability
to use multiple software systems and proficient in Word and Excel.
- Strong
working knowledge of medical terminology.
- Demonstrated
ability to build and maintain strong relationships with key stakeholders.
What We Offer:
- Competitive
salary and benefits package.
- 5
weeks of annual leave pro-rata.
- A
collaborative and supportive work environment.
- Professional
development opportunities, including all-company Learn it All sessions.
- Annual
2-day Staff Conference and Staff Awards
- The
chance to be part of a leading-edge cancer care centre.
We are investing more into our people as evidenced by our
growing staff satisfaction from our recent Employee Surveys (including
wellbeing & engagement scores of 80%).
To see more of what we can offer you, and our culture –
please visit: https://cancercare.com.au/employment-opportunities/
How to Apply:
If this sounds like the role for you, please submit your
cover letter and resume by clicking the ‘APPLY’ button below. Be sure to answer
the Screening Questions as part of your application.
Please note that this position requires the candidate to be
onsite, and as such, we are unable to consider applications from candidates
currently living overseas. We appreciate your understanding.
Interviews will be conducted on a rolling basis, and
applications will close once the right candidate is found.
About Cancer Care Associates:
Cancer Care Associates (CCA) is a leading oncology provider
in Australia, committed to delivering integrated, evidence-based cancer care.
Our multidisciplinary teams of Doctors, Nurses, and Technicians work together
to provide personalized care, ensuring that patients receive rapid access to
treatment. With expansion plans across New South Wales, including new centres
in Taree, Miranda, and new development plans for Queensland which include our
recently-opened Noosa site, and Caboolture, we are committed to making cancer
care accessible and affordable across both metro and regional communities.
All applicants must comply with the relevant State Health
Policy Directive, with immunisation and screening requirements based on role
risk. CCA follows this to protect patients, staff, and visitors, especially
immunocompromised individuals, from vaccine-preventable diseases.
