Lead Operations. Drive Growth. Make a Difference.
We are seeking an experienced Centre Manager to lead our Northern Beaches Cancer Care Centre in Frenchs Forest and play a key role in
delivering exceptional cancer care while driving sustainable business growth.
This is an opportunity for a proven healthcare leader who
combines strong operational expertise with commercial acumen, business
development capability, and a passion for leading high-performing teams. You
will be responsible for the overall performance of the centre, ensuring
outstanding patient experiences, strong financial outcomes, operational
excellence, and continued growth within your local market.
Working closely with clinicians, executive leadership, and
key healthcare stakeholders, you will identify opportunities to expand
services, strengthen referral relationships, improve centre performance, and
ensure the highest standards of patient care and safety.
About the Role
As Centre Manager, you will have accountability for the
operational, financial, and commercial success of the centre. You will lead
multidisciplinary teams, foster a positive and accountable culture, and work
proactively to identify growth opportunities that support both patient access
and business performance.
Key responsibilities include:
Commercial Leadership & Business Growth
- Drive
centre performance through strong commercial and operational leadership.
- Identify
opportunities for service growth, market expansion, and increased patient
activity.
- Develop
and maintain strong relationships with referrers, healthcare providers,
and community stakeholders.
- Partner
with clinicians and leadership to execute local business development
initiatives.
- Analyse
centre performance, activity, and financial metrics to identify trends and
growth opportunities.
- Contribute
to strategic planning and implementation of new services and programs.
Operational Excellence
- Lead
the day-to-day operations of the centre, ensuring efficient, safe, and
patient-focused service delivery.
- Optimise
patient flow, resource utilisation, and service efficiency.
- Monitor
operational and clinical KPIs and implement improvement initiatives.
- Ensure
compliance with accreditation, regulatory, and quality requirements.
- Drive
continuous improvement and operational innovation.
Financial Management
- Manage
centre budgets and operational expenditure.
- Monitor
financial performance, activity levels, and profitability.
- Ensure
accurate billing, invoicing, reconciliations, and payroll processes.
- Deliver
sustainable financial outcomes while maintaining exceptional patient care
standards.
Leadership & Team Development
- Lead,
coach, and develop multidisciplinary teams to achieve high performance.
- Create
a culture of accountability, collaboration, and continuous improvement.
- Manage
workforce planning, rostering, and performance management processes.
- Support
staff development through mentoring, coaching, and ongoing feedback.
Stakeholder Engagement
- Act
as the key site leader and primary point of contact for clinicians,
patients, and executive leadership.
- Build
trusted relationships across internal and external stakeholder groups.
- Collaborate
closely with clinical leaders to deliver integrated, patient-centred care.
- Strengthen
referral pathways and support local market engagement initiatives.
About You
To succeed in this role, you will be a confident and
commercially astute healthcare leader who enjoys balancing operational
excellence with business growth and stakeholder engagement.
You will bring:
- Proven
healthcare leadership experience, including management of a centre,
service, clinic, hospital department, or healthcare business.
- Strong
commercial acumen with demonstrated experience managing budgets, analysing
performance data, and improving business outcomes.
- Experience
in business development, referrer engagement, account management, or
growing healthcare services.
- A
track record of leading multidisciplinary teams and developing
high-performing cultures.
- Excellent
relationship-building and stakeholder management skills.
- Strong
understanding of healthcare quality, safety, compliance, and accreditation
requirements.
- The
ability to lead change, drive continuous improvement, and deliver results
in a complex healthcare environment.
- Exceptional
communication, problem-solving, and leadership skills.
Highly Regarded
- Experience
in private healthcare, specialist medical services, oncology, or cancer
care.
- Postgraduate
qualifications in Health Management, Business Administration, or a related
discipline.
- Experience
working with medical specialists and referral-based healthcare services.
Why Join Us?
This is an opportunity to lead a purpose-driven healthcare
service that genuinely changes lives. You’ll join a collaborative leadership
team, influence strategic growth initiatives, and make a meaningful
contribution to improving outcomes for people affected by cancer.
If you’re a commercially minded healthcare leader who
thrives on building relationships, leading teams, and driving performance, we’d
love to hear from you.
What We Offer:
- Competitive salary and benefits package, including 5 weeks of annual leave (pro-rated for part-time).
- No shiftwork and stable hours Monday to Friday.
- A growing company with a supportive and collaborative culture.
- Professional and career development opportunities.
- Annual multi-day Staff Conference and Staff Awards.
- The chance to be part of a leading-edge cancer care centre delivering high-quality patient care to the local community.
We are investing more into our people as evidenced by our growing staff satisfaction from our recent Employee Surveys (increase from 72% to 78% overall satisfaction in the last 12 months).
To see more of what we can offer you, and our culture – please visit: https://cancercare.com.au/employment-opportunities/
About Cancer Care Associates:
Cancer Care Northern Beaches forms part of the Cancer Care
Associates (CCA) network. We offer high-quality, compassionate services and aim
to make a significant impact in the fight against cancer.
CCA is a leading oncology services provider in Australia
with over 250 employees, committed to evidence-based treatment in a
multidisciplinary team environment, with an extensive and exciting growth
pipeline ahead with new comprehensive centres under construction at Moreton
Bay, together with Radiation Oncology services to be established at the
existing centres in Miranda and Wollongong. We have recently added new centres
in Sunshine Coast, Brisbane and Perth demonstrating our continued growth.
We will see our network further expand in 2027 to ensure
Australian communities have access to affordable, integrated cancer treatment
services, not only providing essential cancer care services but reducing travel
time and out-of-pocket expenses for cancer care patients in need.
