Boutique Manager – Claremont WA

Summary:

We are seeking a dedicated Boutique Manager to oversee daily operations and ensure exceptional customer service within our by charlotte Claremont Boutique. This role is crucial for managing team, inventory, and sales strategies to enhance the boutique’s performance and customer satisfaction. The ideal candidate will possess a passion for retail and a strong leadership presence, contributing to the overall success of the business.

Responsibilities:

• Manage daily operations of the boutique to ensure a high standard of customer service.
• Supervise and train team to deliver exceptional service and meet sales targets.
• Oversee inventory management, including stock ordering and merchandising.
• Develop and implement sales strategies to drive revenue growth.
• Monitor financial performance and prepare reports for management.
• Maintain a visually appealing and organised boutique environment.
• Engage with customers to build relationships and enhance their shopping experience.
• Handle customer complaints and feedback professionally and effectively.

Qualifications:

• Proven experience in retail management or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyse sales data and implement effective strategies.
• A passion for fashion and retail trends.
• Strong organisational skills and attention to detail.
• Flexibility to work varied hours, including weekends and holidays.

ABOUT THE PERKS

At By Charlotte, we cherish our team, fostering an environment where work, creativity, and fun coexist.

• Training and Development: Access to our newly launched training platform, where you will have access to comprehensive learning programs, including role-specific training, leadership development to support your professional growth.
• Exclusive Product Discounts: Enjoy generous discounts on our beautiful collections, so you can indulge in the pieces that inspire you most.
• Team Bonding & Experiences: Participate in unique team events and experiences throughout the year, strengthening connections and creating lasting memories with our team.
• Competitive Commission Structure: Benefit from a rewarding retail commission scheme that recognises and rewards your hard work.
• Collaborative & Passionate Environment: Join a dynamic, passionate team in a fast-growing business, where creativity, collaboration, and innovation thrive.
• Embedded culture values “Live in LIGHT: Lead with Kindness, Intention, Growth, Honour, Think Critically”