Burton Demolition is seeking a proactive and detail‑driven Sales Administrator to support our growing team. As the first point of contact for customer enquiries, you’ll play a key role in managing incoming leads, preparing accurate job information for quoting, coordinating variations and ensuring customers receive clear, timely communication throughout their journey.
This role suits someone who enjoys a mix of customer interaction, administration and coordinating information in a fast‑paced, technical environment.
The Role
As our Sales Administrator, you will manage all incoming enquiries via phone, email and website, gather the right information for quoting, and support the sales pipeline from first contact through to handover.
You’ll also assist with processing variations when scope or costs change, ensuring all updates are communicated clearly to customers, estimators and operations.
Your accuracy and coordination directly support our quoting turnaround and overall customer experience.
Key Responsibilities
- Manage incoming sales enquiries via phone, email and website
- Qualify customer information and prepare detailed job briefs for estimators
- Track quote progress and follow up with customers
- Provide customers with general information, process guidance and indicative timeframes
- Process variations and additional costing requirements after agreements are signed
- Liaise with operations regarding scope changes, additional works and customer approvals
- Maintain accurate CRM records and job information
- Support smooth communication between customers, estimators and internal teams
- Deliver professional, friendly and consistent customer service
What You’ll Bring
- Experience in customer service, administration or internal sales
- Strong communication skills and confidence speaking with customers
- Excellent attention to detail and organisational skills
- Ability to manage competing priorities in a fast‑paced environment
- Strong coordination and problem‑solving skills
- Proactive attitude and willingness to support the wider team
- Experience in construction, demolition or trades (desirable but not essential)
- Familiarity with quoting, CRM systems (Zoho) or sales support (highly regarded)
What We Offer
- Supportive, team‑focused workplace
- Opportunities to grow and learn quoting/estimating fundamentals
- Variety in your day‑to‑day role
- Onsite parking
- Be part of a growing business with strong demand
About Us
At Burton Demolition, we combine the personalised service of a family-run business with the capability and professionalism of a large-scale demolition contractor.
Based in Adelaide, we deliver demolition, asbestos removal, and site preparation services across residential, commercial, and industrial projects. Our reputation is built on safety, reliability, quality workmanship, and strong client relationships.
As our business continues to grow, we remain committed to creating a supportive team culture where people are valued, empowered, and encouraged to develop their skills. We take pride in delivering projects efficiently while maintaining high standards for safety, compliance, and customer service.
Joining Burton Demolition means becoming part of a hardworking and down-to-earth team that values accountability, teamwork, and getting the job done right.
If you enjoy building relationships, providing excellent customer service and being part of a hardworking team, we’d love to hear from you by clicking “Apply Now”
