About Us
Our
Business
FutureU PTY LTD trading as Brightt is a National Disability
Insurance Scheme (NDIS) registered provider that delivers Positive Behavioural
Therapy and other Therapy services nationally. Brightt also provides services
to a range of other clients and stakeholders in the community.
Brightt strives to provide opportunity for people to enjoy a meaningful life by
strengthening participants’ self-identity, independence and their own vision of
the future. Brightt staff bring compassion and experience to support this
journey of self-discovery for participants aiming to reduce restrictive
practices where practical and improve people’s quality of life from a
rights-based framework. Brightt’s head office is based in the Adelaide CBD with
services operating generally:
·Across SA, QLD, VIC and NT,
·In rural and regional areas in identified
states,
·Providing culturally responsive support for
Aboriginal and Torres Strait Islander families, and
·Demonstrating a commitment to developing PBS
staff into leaders in the field.
Brightt
Values include:
·Integrity
·Human
rights focused
·Perseverance;
Growth Mindset
·Teamwork/collaboration
Position Overview
The corporate
area of Brightt provides vital services to the entire business ensuring the
administrative and back-office operations are fit for purpose and meet the
requirements of Brightt’s services and practitioners. This is an
integral arm of the business ensuring Brightt meets their growth goals both
geographically and in terms of client numbers.
Reporting to the Managing Director, the
Administrative Assistant is responsible for coordinating and delivering a range
of billing, accounts and administrative services that support Brightt’s service
practitioner delivery team.
Key Selection Criteria
Relevant Qualifications & Work Experience
• Relevant
qualifications or experience in office administration would be advantageous
• Sound
understanding of broad administrative functions in a medium size business
• Good
understanding of NDIS billing would be an advantage
• Experience
with systems, Employment Hero, Keypay, Xero and Echidna (CRM) are preferred
Mandatory
• Satisfactory
National Police Record Check
• Satisfactory
Working with Children Check
• Satisfactory
NDIS worker clearance
• Ability
to work in Australia
Essential/Preferred
• Well-developed
communication and interpersonal skills with a wide range of stakeholders
• Capacity
to work independently and exercise sound judgement, whilst being a good team player
• A
genuine commitment to act in accordance with the service’s mission and values
• Happy
to “get your hands dirty” and assist internal customers
• Experience
in working within a community development, disability or other non-government
organisation would add value
•
Motor Vehicle Driver’s License is preferred but not essential
Key Responsibilities
-
Manage front desk reception, enquiries, visitors, phone calls, mail, and office communications
-
Coordinate office operations including supplies, maintenance, facilities, travel, and events
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Provide administrative support including data entry, document management, calendars, SharePoint, and reporting
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Support NDIS administration including service agreements, bookings, billing, claims, remittances, audits, and liaison with Plan Managers
-
Assist with accounts administration including invoices, payments, expense processing, bookkeeping support, and banking administration
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Support recruitment, onboarding, staff inductions, and training coordination
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Contribute to team meetings, continuous improvement initiatives, and organisational compliance activities
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Maintain workplace health, safety, and wellbeing standards in line with company policies and procedures
