Parts Interpreter

The Lane Group is a well-established, multi-franchise dealership proudly serving Mandurah and its surroundings. We are currently seeking an experienced and motivated Parts Interpreter to join our high-performing team.

In this role, you will manage one of our Parts counters while providing vital support to both the Service and Sales Departments. You will play a key role in ensuring the accurate, efficient and timely supply of parts to our technicians and valued customers.

Key responsibilities:

• Provide exceptional customer service via phone, email and over-the-counter enquiries
• Accurately identify and supply automotive parts using electronic catalogues and DMS
• Prepare, process and manage quotes, orders, invoices and warranty claims
• Source, order and receive parts, ensuring timely delivery to the workshop and retail clients
• Maintain accurate stock levels through effective inventory control and stock management
• Liaise with the Service Department to ensure technicians have the correct parts on time
• Maintain clean, organised parts displays and a tidy workspace
• Support showroom merchandising and promotional displays
• Assist with stocktakes and compliance with manufacturer requirements
• Provide technical advice on parts and accessories when required

What we’re looking for:

• Previous experience in a Parts Interpreter role (preferably within a dealership or trade environment)
• Knowledge of automotive systems and genuine vs aftermarket parts
• Strong customer service focus and ability to build rapport with technicians and trade clients
• High level of computer literacy, with confidence using DMS systems, electronic catalogues and Microsoft Office
• Experience with Titan DMS or similar systems highly regarded
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced environment with strong attention to detail

What We Offer:

• Competitive salary package + performance based incentives
• Supportive team environment with ongoing training and development opportunities
• Stable, long-term employment in a respected dealership group
• No late-night trading
• Staff discounts, industry perks and loyalty programs

If you’re an experienced Parts Interpreter looking to join a professional and friendly team, click APPLY now and submit your resume along with a brief cover letter introducing yourself and outlining why you’re the ideal fit for this role. We look forward to hearing from you.