At Best Practice Software, our vision is communities connected with care. We’re achieving this through our mission to build a culture people love, where:
- we value customers,
- we work together for success,
- we are accountable for our actions,
- we innovate for the future, and
- we celebrate diversity and inclusion.
If you share our vision and values, please consider this exciting career opportunity to join our growing team in Bundaberg, Queensland.
You’re unique, and we value that.
As a Support Specialist, we’ll call on your unique talents, skills, expertise, and experience to:
- Talk with customers by phone, email, and other channels;
- Ask the right questions and help solve problems;
- Explain things clearly and at the correct pace to provide clarity and understanding;
- Be part of a supportive team that has your back and a company that provides additional perks such as a Birthday holiday and more;
- Be open to learning new skills.
We believe our ideal applicant will demonstrate the following attributes:
- Customer Service;
- IT and application support;
- Take pride in helping people and doing a good job;
- Worked in technical customer-focused roles;
- Great with people and ready for something more stable;
- Want work that challenges you mentally, not physically;
- Your attitude;
- Your communication skills;
- Your ability to stay calm, kind and customer-focuse;
- Your willingness to learn;
- If you can talk to people, listen well, and problem-solve — we can teach you the rest.
What’s in it for you?
- Market-leading benefits that make us a proven local employer of choice.
- Flexible work arrangements that help you strike the right career balance.
- Exciting start to, or positive development of, your Health IT career, with brilliant internal growth opportunities.
- Belong as part of a dynamic and highly supportive team with a strong dedication to the mission.
- Enrich your experience by supporting our frontline healthcare heroes across Australasia.
If you’ve been thinking, “I want something different, but I still want to work with people, this could be your next step. We’d love to hear from you.
How can we get this ball rolling?
To start a conversation on your fit within our team, we recommend you provide us with:
- a capability statement/cover letter highlighting your experience and how you meet our requirements; and
- an updated copy of your resume.
Your new career starts here.
For more information on this role, please contact Russell Jenkins on 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand). If you’re ready to soar to new heights, then click the button to ‘Apply’ for this job. Only applicants required for an interview will be contacted upon submission of this application.
