Working for BEST:
As an employee of BEST, you can become part of our community-focused culture and contribute to the diversity of our company. Due to our status as a not for profit, public benevolent institution, we have the ability to offer our staff optional salary sacrifice arrangements. In addition to Above Award wages, we provide our valued employees with additional employee benefits including:
- Optional flexitime arrangements (full-time employees)
- Optional 9-day fortnight arrangements (full-time employees)
- Learning and development opportunities, including optional traineeship arrangements
- Anniversary Leave
- Birthday Leave
- Option to purchase additional leave
- Discounts on gift cards and other purchases
- Employee Wellbeing Program; and
- Employee Assistance Program
About the Role:
This is a permanent, full-time position (38 hours per week, Monday to Friday) based at our Tamworth site.
As an Administration Support Manager, you will lead a team of Administration Support Officers, driving high-quality administrative services and employer engagement activities across our sites. Working closely with site teams and local employers, you will help create employment opportunities for customers, oversee post placement support for employers and wage subsidy administration, and ensure services are delivered in line with contractual, compliance and quality requirements.
This is an opportunity for a people-focused leader who enjoys developing teams, building strong employer relationships, and delivering positive employment outcomes.
About You:
You will be a self-motivated and resilient individual with:
- Sound knowledge of contract-related financial processing requirements, quality standards, and contractual compliance, or a willingness to develop this knowledge
- Excellent time management and organisational skills, with the ability to manage multiple priorities
- Strong attention to detail and accuracy
- Well-developed verbal and written communication skills
- Strong interpersonal skills, with the ability to build relationships, influence, and negotiate effectively
- Ability to manage conflict and achieve positive outcomes
- Demonstrated ability to build, maintain, and strengthen professional relationships with internal stakeholders
- Previous experience in administration, customer service, financial, or compliance roles
- Previous leadership experience or the ability to lead, coach, and develop a team
How to Apply:
Click “Apply Now” and follow the instructions to upload the following TWO items:
- Current resume – please include at least two (2) contactable work referees.
- Written OR video cover letter – please give us a brief overview of your previous relevant experience and include how your skills are relevant to this role.
You are welcome here. At BEST, we are committed to creating a diverse and inclusive workplace that proudly welcomes people from all backgrounds, including people with disability, people from diverse cultural and linguistic backgrounds, people from the LGBTQI+ community, and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs. If you require any reasonable adjustments or accommodations, please let us know in your application or via email to hr@best.com.au.
For further information or to have a confidential discussion regarding this opportunity with BEST, please contact:
Emilly Page (HR Advisor): hr@best.com.au
Applications close 12 August 2026 at 11.59pm.
Apply now, don’t delay as we will be proceeding to interviews.
