Barkuma is seeking an organised and customer-focused Administration and Reception Coordinator to join our Communications team and provide a welcoming experience for visitors, customers and staff.
About Barkuma:
Barkuma is a not-for-profit organisation dedicated to empowering individuals with disabilities through providing diverse range of services. For more than 50 years, we have cultivated an environment where our customers can exercise self-determination and embrace endless opportunities for learning and growth. Our aspirational goal is to become a leading provider of high-quality employment, transition, and in-home support services for both current and future customers. At the heart of our mission is our purpose to partner with individuals on their journey towards their best life.
About the Role:
Reporting to the Communications Manager, the Administration and Reception Coordinator is a 12-month fixed-term position responsible for providing a welcoming first point of contact for visitors, customers and staff at Barkuma’s South Terrace site.
The role is responsible for delivering excellent customer service, coordinating reception operations and providing administrative support to the Communications team and broader organisation. Working collaboratively as part of the Communications team, the position contributes to achieving organisational objectives and providing quality services to internal and external customers. This position also involves assisting people with disability offering support that can make a meaningful difference in their lives.
Key Responsibilities:
- Provide a welcoming and professional first point of contact for customers, visitors and staff at the South Terrace site.
- Manage reception operations, including visitor sign-in processes, contractor inductions, incoming enquiries, deliveries and general reception activities.
- Triage incoming communications and maintain accurate communication records.
- Maintain accurate records, registers and data across organisational systems.
- Prepare documents and provide administrative support to the Executive Team and broader organisation.
- Maintain efficient administrative systems, procedures and workflows to support business operations.
- Ensure reception and office areas are clean, organised and professionally presented.
- Collaborate with colleagues to support organisational priorities and service delivery.
About You:
You are an organised and approachable administration professional who enjoys supporting others and delivering excellent customer service.
You will bring:
- Demonstrated experience in administration, reception or customer service roles.
- Excellent customer service and interpersonal skills.
- Excellent organisational skills with the ability to manage competing priorities.
- Confidence using Microsoft Office and learning new systems.
- Ability to work collaboratively and use initiative.
- Commitment to confidentiality, professionalism and high-quality service delivery.
- Strong verbal and written communication skills.
- Experience in the disability, community services or not-for-profit sector is desirable.
Qualifications and Clearances:
- Certificate III Business Administration (desirable)
- Current NDIS Worker Screening or DHS Disability Clearance (or willingness to obtain).
- NDIS Worker Orientation Module – Quality, Safety and You (or willingness to obtain).
- Appropriate Infection Control Certificate (or willingness to obtain).
Special Conditions:
- Work rights for Australia.
- Current Australian Driver’s Licence. (restricted P2 licence and above)
Benefits of Working with Barkuma:
- Permanent role with $18,550 salary packaging option.
- Enjoy 5 weeks of annual leave.
- Supportive, flexible and diverse team culture.
- Ongoing training and development opportunities.
- Access to a minimum of 6 annual EAP sessions.
- Free flu vaccination.
To find out more about Barkuma visit us at:
- www.barkuma.com.au
- www.facebook.com/barkumainc
- www.linkedin.com/company/barkuma-inc
To Apply:
Please click the ‘Apply’ button to lodge your application, including a cover letter and your Resume.
Applications close 31 July 2026.
If you would like further information about the role or have any questions, please let us know in your cover letter.
Barkuma acknowledges that each individual, regardless of their background or abilities, brings diverse talents and skills, ensuring the best outcomes for our clients. We encourage applicants with disability, Aboriginal and Torres Strait Islander peoples, the LGBTIQ+ community, and culturally and linguistically diverse backgrounds to apply.
With respect, no recruitment agencies please. Candidates must have work rights for Australia. Barkuma is an equal opportunity employer.
Shortlisted applicants only will be contacted.
Thanks P&C Team
