Giving Administrator
Permanent 5 days per week / 4 days considered
As a Giving Administrator, you will play a key role in fostering charity connections, triaging incoming queries and maximising the impact of data on giving at Australia’s leader in structured giving.
What you will do
- Use your administration expertise to support the work of the Giving Services team.
- Focus your database knowledge to ensure accurate, up to date and insightful recording of charity and giving data.
- Be the first port of call for charities contacting APS.
Why this role is for you
- You thrive in a purpose-driven environment – your work is about giving to charity.
- You love learning about charities and their work – connecting with and supporting charities to share the right information at the right time.
- You’re looking for a rare opportunity to be part of Australia’s leader in structured giving.
If you’re an exceptional administrator eager to use your skills in a role that truly makes a difference, we would love to hear from you.
About Australian Philanthropic Services
Australian Philanthropic Services (APS) makes structured giving simple, so our 1200 clients can focus on supporting the causes that matter to them. APS has experienced rapid growth since its inception in 2012 and is the leading independent, not-for-profit philanthropic services organisation in Australia. Collectively, APS clients have committed more than $2.9 billion in assets to the community and gave $242 million in charitable gifts last year.
Role description
Reporting to the Head of Philanthropic Giving, the Giving Administrator is responsible for supporting internal stakeholders and charities. This includes researching charities, managing high volume communication with charities and the philanthropic community, maintaining and improving the internal database and supporting the giving team with a wide variety of administrative tasks. This role is suitable for someone with exceptional administrative and database management skills and an interest in understanding and cultivating relationships with a wide range of charities and philanthropic organisations. APS provides a work environment that supports on the job learning and professional development.
What you’ll bring
- Proven administrative expertise: Demonstrated experience in a fast-paced administrative role, ideally in a non-profit or philanthropic environment.
- Database mastery: proficiency in CRM database management (ideally Salesforce) and experience with data entry, reporting, and analysis.
- Exceptional organisational skills: A meticulous attention to detail and ability to manage multiple tasks and deadlines effectively.
- Relationship building acumen: A genuine interest in fostering positive relationships with charities and colleagues.
- Strong communication skills: Excellent written and verbal communication skills, with the ability to tailor communication to different audiences.
Personal attributes
- A sense of pride in and enjoyment in completing routine tasks with a high degree of accuracy and attention to detail.
- Self-starter with excellent judgment and problem-solving skills.
- A keen willingness to learn, a strong work ethic and a mature attitude Strong customer service orientation.
- Ability to work independently and as part of a team.
- Scrupulous and unquestioned integrity.
Position description
For a copy of the position description email: hello@australianphilanthropicservices.com.au with ‘Giving Administrator’ in the subject line.
How to apply
Together with your resume, attach a cover letter explaining why you are the right candidate, addressing each of the selection criteria (two pages maximum).
Note: Applications without a cover letter addressing the selection criteria will not be considered.
Applications close at 5pm on Monday 3rd August 2026
