ASHM is a not-for-profit organisation seeking a highly organised Project Administrator – Education
& Digital Delivery to support the successful delivery of both online and face-to-face education programs while contributing to exciting digital improvement initiatives.
About you
You are an organised and tech-savvy administrator with experience supporting projects, events or
education programs. You enjoy coordinating projects, building strong stakeholder relationships and using digital systems to deliver high-quality outcomes.
We’re looking for someone who:
- Thrives in a fast-paced environment with multiple competing priorities
- Has excellent communication and relationship-building skills
- Learns new systems quickly and enjoys working with digital platforms
- Is highly organised with strong attention to detail
- Works collaboratively while managing tasks independently
- Is proactive, adaptable and solutions-focused
Location: Sydney
Employment Status: Fixed Term (12 months)
Salary: $62,500 + super + NFP salary packaging
About ASHM Health
ASHM is a peak professional body representing healthcare professionals working in HIV, BBVs, and sexual and reproductive health. We partner without prejudice, working collaboratively to develop workforce capacity and strengthen health systems to uphold the dignity and rights of people facing stigma and barriers to care.
An independent community of practice, ASHM is a trusted organisation and accredited charity that develops resources and guidelines, delivers training, runs conferences, and advocates passionately for the needs of our members and communities.
Our members and supporters are health workers, community organisers, policy makers, health promoters, medical students, professionals, and specialists – all united to eliminate harm from these diseases, improve wellbeing and to protect our diverse communities.
Benefits of working at ASHM Health
- Competitive not-for-profit benefits including salary packaging, novated leasing, and FBT concessions
-
Extra leave: two additional paid days off over the December holiday period
-
Flexibility: hybrid work model (2 days in office, 3 days’ work from home)
- Parental leave and an Employee Assistance Program supporting balance and wellbeing
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Purpose-driven culture: we value ethics, integrity, and social impact in everything we do
Key Responsibilities
Education Program & Course Delivery Support
- Coordinate the end-to-end administration of online and face-to-face education programs, including registrations, communications, logistics and course close-out.
- Support presenters and participants before and during courses, including meeting coordination, learning platforms and live session support.
Digital Systems & Technical Coordination
- Maintain project tracking, CRM records, SharePoint libraries and digital systems to ensure accurate and efficient project delivery.
- Support digital improvement initiatives, system enhancements, workflow automation and continuous process improvements.
Administration & Documentation
- Prepare and maintain SOPs, templates, reports, meeting minutes and project documentation.
- Coordinate shared inboxes, course enquiries, travel arrangements, budget tracking, supplier invoices and general administrative support.
Data Management & Reporting
- Maintain accurate participant, course and CRM data while preparing attendance reports, evaluations, CPD documentation and other project reports.
- Monitor data quality and support reporting, communications and automated workflows.
Communications & Stakeholder Support
- Coordinate course promotions, website updates, email campaigns and digital communications in collaboration with internal teams.
- Build strong relationships with presenters, participants and stakeholders, providing timely and professional support throughout program delivery and team collaboration.
Qualifications and Experience
Essential:
- Tertiary qualification in Business Administration, Education, Project Management, Communications or a related discipline
Desirable
- Currently undertaking further study or professional development in project management, digital systems, education, or health-related fields
- Experience using CRM systems (Dynamics 365 preferred), ClickUp or other project management tools.
- Experience with SharePoint, LMS platforms, or website/content updates.
- Experience within the not-for-profit, education or health sectors.
- Basic familiarity with digital tools (Canva, Figma, Campaign Monitor, etc.) or email marketing platforms.
Skills and Abilities
- Strong project coordination and administrative skills
- High attention to detail when managing documentation, reporting and data quality
- Proficiency in Microsoft Office and online collaboration platforms including Zoom and Microsoft Teams
- Commitment to ethical practice, diversity, WHS, and ASHM’s Code of Conduct.
Eligibility
This role is open to Australian citizens, permanent residents or applicants with valid work rights.
How to Apply
Please submit your resume and cover letter via application link. We look forward to hearing from you!
ASHM is an equal employment opportunity employer
We celebrate diversity and are committed to creating an inclusive environment for all employees. We particularly encourage applications from Aboriginal and/or Torres Strait Islander peoples, individuals from culturally and linguistically diverse backgrounds, and people with disabilities.
At ASHM, we are committed to building a diverse and inclusive workplace that reflects the communities we serve. As a leading organisation representing health professionals in HIV, viral hepatitis, and sexual and reproductive health across Australia and New Zealand, we prioritise cultural safety and responsiveness in all we do. We are also dedicated to our Reconciliation journey. If you’re interested in this role but feel your experience doesn’t align perfectly with the job description, we encourage you to apply or reach out. You may be the right fit for this or other roles at ASHM.
At ASHM, we are dedicated to fostering an inclusive and equitable workplace as part of our Reconciliation Action Plan [https://ashm.org.au/about/reconciliation-action/]. During job application, we include an optional question on Aboriginal or Torres Strait Islander identity to support our inclusion goals. Your response is confidential and won’t impact your application.
ASHM Commitments
ASHM Health is a Child Safe organisation. Further information on our Child Protection Policy can be found here [https://knowledge.ashm.org.au/policies/child-protection-policy/]. Candidates are required to abide by ASHM’s policies, including the code of conduct, child protection, prevention of sexual exploitation, abuse and harassment and fraud (PSEAH) and corruption management.
Pre-Employment Checks
Candidates will be required to complete pre-employment checks, including a Police check and counter-terrorism check.
We take pride in the diversity of our people and encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from diverse cultural and linguistic backgrounds, LGBTQIA+ individuals, candidates of all ages, and individuals of any or no religious beliefs.
Need Support?
If you require support during the recruitment process, please reach out to talent@ashm.org.au
