Payroll made easy: How Frisk-Search gained visibility, accuracy and trust

About the business

Frisk-Search is an Australian software development and IT company with a 15-year history of steady growth. Now employing around 20 full-time staff, the business runs lean, with a small internal team managing payroll, HR and operations alongside core client work. Office Manager and Executive Assistant Cindy Halasz oversees payroll and most HR responsibilities, balancing multiple roles within the business.

The challenge

Before Employment Hero, Frisk-Search relied on Xero and manual processes to manage payroll and people data. Information lived across multiple systems, making reporting time-consuming and limiting visibility when leadership needed answers quickly.

“Pulling information from different spots would have taken a lot of time.”

As the business grew, so did the risk of inefficiency and compliance complexity, especially with payroll, superannuation and legislative updates.

“What could be a complicated thing can become overwhelming if it’s not simple to manage.”

Cindy needed a system that reduced admin burden, supported compliance and gave her confidence everything was working correctly behind the scenes.

The solution

Employment Hero Payroll was introduced first, followed by the full HR platform to create a single, integrated system. Payroll calculations, superannuation updates, STP reporting and employee records now sync seamlessly.

“It’s intuitive. It rolls over, it calculates, it changes super each year automatically.”

Customisable reporting allows Cindy to quickly generate tailored insights for directors, without manual filtering or rework.

“I can now create bespoke reports and hone in on exactly what business leaders need.”

Employees also self-manage their details, reducing duplication and admin overhead, while HR features centralise policies and performance documentation.

“Everything is all there together in the one spot.”

The ROI

• Significant time savings by eliminating manual reporting and data reconciliation
• Lower compliance risk through automated payroll, STP and super updates
• Improved operational efficiency with one integrated HR and payroll system
• Faster decision-making with custom, on-demand reporting

Why it matters

For Frisk-Search, Employment Hero delivers confidence and speed.

“Employment Hero offers what could be complicated and makes it easy to navigate and easy to execute.”

With reliable support and clear visibility across payroll and HR, Cindy can focus on higher-value work, knowing compliance is handled.

“I’m really happy with it. If I hit a brick wall, I know the support is there.”

That peace of mind gives the business the control, trust and foundation it needs to keep growing, without adding complexity behind the scenes.