The HRIS behind one of Australia’s fastest-growing telehealth companies

Rethinking recruitment: From job board chaos to smart candidate matching

About Eucalyptus

Eucalyptus is one of Australia’s fastest-growing telehealth companies, founded in 2018. The business delivers healthcare through well-known brands like Pilot, Kin, Juniper and Software, which focus on everything from men’s and women’s health, to fertility, to weight management.

By combining clinical expertise with digital-first healthcare delivery, Eucalyptus has carved out a unique place in the telehealth industry. They employ doctors, health coaches and practitioners who work with patients across Australia, New Zealand, South Africa, Germany, Ireland, parts of the UK and the Philippines.

As a global player in a highly regulated industry, Eucalyptus faces a double challenge: delivering safe and reliable healthcare while also managing a fast-scaling international workforce. That’s where Employment Hero comes in.

Making HR and payroll easier for a global workforce

Navs Posedio, one of Eucalyptus’ HR Advisors, explained that Employment Hero has been a critical partner in managing their workforce over the past six years. 

“We use Employment Hero for HR and payroll for approximately 800 employees and it’s really the user-friendliness and the integrated system that stand out. It reduces manual errors and increases transparency.”

By centralising HR and payroll in one platform, Eucalyptus can cut down on double handling, avoid compliance mistakes and ensure consistent processes across APAC and ANZ.

“Payroll processing across different countries is streamlined. With Employment Hero, we can manage timesheets, onboarding, offboarding and overall employee management every day. It’s easy to use, which is key when you’ve got hundreds of employees logging in and out.”

Self-service tools that empower employees

For Navs, one of the most impactful features is the self-service functionality the Employment Hero Work App brings. 

“The self-service functionality empowers employees. They can log in, manage their own details, submit timesheets and see payslips without going through HR. That saves us an incredible amount of time.”

This functionality doesn’t just reduce the admin burden on HR it also builds trust. Employees feel more in control of their information and HR teams can redirect their focus to more meaningful work.

Integration that drives efficiency

Telehealth businesses like Eucalyptus often operate across multiple platforms. Employment Hero’s integrated HRIS and payroll system means less system-hopping and fewer opportunities for error.

“The integration between HRIS and payroll is important for us. Everything’s connected, including performance management, surveys and rewards. It’s all in one place.”

That integration also makes onboarding easier. 

“It’s user-friendly enough that employees don’t need much training to navigate it. That makes onboarding new staff quicker and easier.”

Real time savings and business impact

Navs was clear about the measurable benefits Employment Hero brings. 

“It saves roughly half a day of work weekly, primarily by automating payroll calculations and streamlining onboarding through the self-service portal.”

Half a day every week isn’t just time saved – it’s time reinvested. For Eucalyptus, this means more focus on strategy, culture and growth.

“The time we save allows us to focus on strategic initiatives, like enhancing employee engagement and promoting our products in key markets like the UK and Japan. That’s especially important as we anticipate significant expansion.”

Engagement tools that support people and culture

Navs also highlighted the role of Employment Hero’s engagement tools. 

“The engagement features like performance management, surveys, rewards, help us foster employee and client engagement.”

For a company like Eucalyptus, where employees are spread across continents, these tools help create unity and connection. They ensure every employee, no matter where they’re based, feels recognised and valued.

A platform that makes work easier and more valuable

At its core, Employment Hero enables Eucalyptus to run people operations more smoothly. It’s about giving time back to HR and payroll teams, empowering employees and creating space for growth.

As Navs put it: “It’s really the ease of use and integration that make the difference. Employment Hero makes the day-to-day work easier and that’s valuable for the business as a whole.”

Ready to make work easier for your team?

See how Employment Hero can help you streamline HR and payroll, empower employees and unlock time for strategic growth. Book a demo today.