Technology has permanently changed the way Australian businesses recruit staff, embedding itself into every stage of the hiring process and aligning recruitment more closely with business goals than ever before. In 2026, AI-driven tools have made it possible for businesses to not just fill vacancies reactively but to hire strategically for growth.
“It’s actually about building your business with intent,” says Jennifer Williams, Global Talent Acquisition Manager at Employment Hero. “It means modernising how you define, measure, improve your recruitment goals so that you can reflect real labour market dynamics and the way that employment is actually evolving very, very quickly.”
This shift is about creating a self-reinforcing cycle of growth: you need the right technology to find high-quality people faster, and those people must be ready to use that same technology to drive the business forward. For business owners and HR leads, mastering this model is no longer a luxury – it is a competitive necessity.
Recruitment Is Now Central To Business Growth
The changing recruitment landscape demands a shift in leadership mindset. More broadly, PwC’s 2026 AI Business Predictions report found successful leaders had moved beyond experimenting with AI and are now taking a top-down approach, specifically picking their biggest business problems and forcing AI to solve them.
This strategic discipline is needed in hiring too, says Kate Jolly, Global Head of Talent and Enablement at Employment Hero. “I would personally always start with looking at the business’s macro goals for the year,” Jolly suggests.”Whatever those big company goals are, your recruitment strategy has to support them. You can’t be kind of setting goals in isolation and ignoring the bigger picture – the direction the business is headed in.”
Jolly says once goals have been mapped, recruitment priorities should emerge. “If your organisation is focused on something like rapid revenue growth and you will drastically need to grow your sales team to get there, a metric that’s focused on speed to hire is probably going to be vital,” Jolly explains. “Similarly, if you’re focused on productivity and trying to do more with less, you’re likely focused on the quality of your hires and their throughput and efficiency level.”
AI Proficiency Is The Top Skill For Top Candidates
It’s perhaps no surprise LinkedIn now ranks AI skills as the top priority for employers. Leaders are now eight times more likely to hire a candidate with AI proficiency over a more experienced candidate without them.
“Organisations will be hiring for AI skills and capability”
Williams says the importance of AI in modern workplaces cannot be overstated. “AI is arguably the most disruptive technology of our lifetime,” she declares. “It’s going to change how we hire, who we hire, the overall talent makeup and the DNA of our businesses.”
For SMEs, this means hiring criteria must be updated to ensure every new team member can amplify their output using the company’s tech stack. Jolly believes this will soon be non-negotiable: “Our predictions are the organisations will be hiring for AI skills and capability. So, for example, there might be a metric in there, like, 100 per cent of new hires meet a benchmark for AI proficiency.”
She predicts employers will become more prescriptive. “I think people are going to start to get much more deliberate about how they set targets around AI skills and having AI capabilities in the business. In the same vein, I think organizations will probably set productivity or AI targets for their actual recruitment teams or the people that work on hiring.”
More HR Teams Will Recruit AI Agents In 2026
Finding AI-literate people at scale requires the support of AI tools, according to Jolly and Williams. The most revolutionary change comes from ‘AI agents’ that allow SMEs to automate multi-step workflows, like sourcing, screening, and scheduling.
Traditionally, a recruiter’s impact was limited by the number of hours in a day, but Jolly highlights how AI agents shatter this ceiling: “Instead of doing between 35 and 50 initial recruiter interviews in a week, you can have an agent assist by running those AI-powered structured interviews, and it could run 100 of those in a day if we wanted it to. It’s very fair, it’s very consistent, and it doesn’t take hours and hours of manual effort from the team.”
By offloading the heavy-lifting of initial screening to agents, SMEs can compete with the sheer volume of larger enterprises. As Jolly explains, “It also really helps to mitigate that challenge of recruiters only being able to work on a relatively small number of roles as a result of pure interview capacity.”
The recruitment process itself also acts as the first filter for this mindset. “If someone is not willing to do an AI interview, are they a good fit for our culture?” Jolly asks. “Are they a good fit for the fact that we want to hire capable AI users who are enthusiastic about using these new tools? Perhaps not.”
Agile SMEs May Have A Hiring Advantage
The 2026 recruitment shift offers a unique advantage to small and medium-sized businesses. While large corporations struggle with legacy systems and bureaucratic hurdles, SMEs are generally agile enough to redesign entire workflows around an agent-first model.
Deloitte’s Tech Trends 2026 report suggested reimagining operations through AI agents would be the key factor separating successful-growth companies from those simply automating broken processes. Jolly believes treating every hire as a strategic investment, SMEs ensure the cycle of growth continues. “It’s not just about getting people through the door,” she says, “it’s about ensuring that the people we bring in are the ones who are going to hit those macro goals we set at the start of the year.”
























