Employment OS for your Business

Employment Service Administrator

Employment & Training • Sunshine, Victoria 3020, Australia • Full-time
AI Job Summary
  • Manage end-to-end wage subsidy: approvals, progress tracking, and reimbursement coordination.
  • Provide high-quality administrative support for recruitment partners and coordinate processes.
  • Hold a valid Working With Children Check or Police Check.

Role Type

On-site • Contract • Full-time • Frontline

Pay Rate

$70,000 AUD – $72,000 AUD (Annum)

Description

No capes necessary, just real community impact!

A bit about the role

As an Employment Service Administrator, you will be an essential member of our thriving Employment and Training team, supporting the successful delivery of the Transition to Work (TtW) program.

This role plays a key part in ensuring real employment outcomes for young people by overseeing the end-to-end wage subsidy process. You will be responsible for managing approvals, tracking progress, and coordinating reimbursement processes for participants who have secured sustainable employment.

Working across internal teams and external partners, you will provide high-quality administrative support that enables our Recruitment Partners to focus on building relationships and supporting young people into work. Your ability to manage data, maintain accurate records, and coordinate processes will directly contribute to the effectiveness of our employment programs.

Want to challenge yourself and see what real change looks like? Come join the Youth Projects Team.

Now … let’s talk about you

  • You’re highly organised and detail-oriented, with a passion for supporting employment services and achieving outcomes
  • You take pride in delivering accurate, timely work and keeping processes running smoothly behind the scenes
  • You’re proactive and able to manage competing priorities in a fast-paced environment
  • You communicate clearly and confidently, working effectively with internal teams and external stakeholders
  • You’re comfortable working with systems, data, and administrative processes, ensuring everything is tracked and compliant

Get to know us:

We are an independent, registered charity providing front line support to at-risk individuals across Melbourne to open pathways out of poverty and homelessness – breaking the cycle of disadvantage. Our work is focused on respect, client-centred care, and harm prevention. Through our holistic model of care, we support people to live longer, healthier lives with meaningful employment and a stronger sense of belonging, safety, and security.

Why should you work with us?

At Youth Projects we are very lucky to have a highly passionate and big energy team. We love what we do and we have fun doing it, all the while keeping things professional! We are dedicated to providing a flexible environment to help you get on top of your work-life balance and we prioritise personal development every step of the way by providing regular training and internal development opportunities! Most importantly, every day you get to see the way your work impacts real people in your community. But wait, there’s more!

  • Free & locally roasted coffee at the office, every day ☕
  • Generous salary packaging benefits to boost your take home pay
  • PLUS additional tax-free salary packaging on meals & entertainment expenses
  • Flexible work environment & flexibility to take extra unpaid leave for travel while working
  • 17.5% Annual Leave Loading to help you live your best life on your holidays
  • Employee wellbeing initiatives like the Employee Assistance Program 
  • Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra five personal leave days

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

👉 Send through your resume & Cover Letter by clicking “Apply for the Job.” 👈

Recruitment for this position will be undertaken as applications are received, and only successful applicants will be notified. Please note that it is a requirement of all

Youth Projects positions that the successful applicant holds a valid Working Children’s Check or Police Check. 

Our commitment to diversity: At Youth Projects, we value diversity and believe that people from a range of backgrounds bring a variety of ideas, perspectives, and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome, and value unique contributions and encourage applications from candidates with disabilities, culturally and linguistically diverse backgrounds, and Indigenous candidates. 

Safety screening: Youth Projects is committed to being a child-safe organisation, providing an environment where children who come into contact with the organisation feel safe. Youth Projects has zero tolerance

Company Overview

We are an independent, registered charity which provides front line support to young people and individuals experiencing disadvantage, unemployment, homelessness, alcohol and other drug issues. We also help those looking to re-engage with learning and employment. We recognise the complex and varying needs of the people we work with and go above and beyond, 365 days a year, to provide pathways out of poverty. We are not only changing lives, but saving lives. Comprised of a highly skilled multi-disciplinary team, we have the ability to provide a complete wrap around, judgement free service with a strong focus on respect, client-centred care and harm prevention. The impact we seek enables each person to lead longer lives, have improved health, meaningful employment and a greater sense of belonging, safety and security through a holistic model of care.