EmploymentOS for your Business

Support Worker (Mackay)

Mackay, Queensland 4740, Australia • Casual

Description

At Young Mindz, we’re passionate about empowering Australians with disabilities to live fulfilling, independent lives. As a nationwide NDIS provider, we deliver person-centred services including Supported Independent Living (SIL) and tailored disability support. Our approach is grounded in mindfulness, self-care, and community wellness.

Due to the specific personal, safety, and therapeutic needs of the individuals being supported, this position has a genuine occupational requirement for male support workers.

We are seeking confident, compassionate individuals who can support clients with complex needs, offering both physical and emotional assistance to maintain safety, stability, and wellbeing. This role calls for a calm, grounded presence and the ability to guide clients safely through challenging behaviours.

About the role

You will be supporting individuals with intellectual disabilities, autism, schizophrenia, bipolar disorder, and significant behaviours of concern. This is a dynamic, hands-on role where you will play a vital part in creating a safe, therapeutic, and empowering environment. Daily living tasks and routines

Your focus will be on:

  • Engaging in therapeutic conversations and building meaningful rapport
  • Supporting the development of social, emotional, and daily living skills
  • Remaining present and supportive during silence, distress, or emotional expression
  • Contributing to an innovative approach aimed at reducing seclusion and promoting recovery
  • Providing personal care and hygiene support
  • Assisting with medication
  • Encouraging emotional wellbeing and independence
  • Facilitating community participation and social engagementMaintaining a safe, respectful, and supportive home environment

This is a deeply rewarding position that requires empathy, emotional resilience, and professional composure. Small moments of connection can lead to profound outcomes.

What You’ll Need

  • Minimum 2 years’ experience in disability or youth support
  • NDIS Worker Screening (Yellow Card)
  • WWCC (Blue Card)
  • First Aid and CPR Certificate
  • Driver’s licence and reliable vehicle with comprehensive insurance
  • Physical fitness to meet the demands of an active, intensive role
  • Emotional resilience and the ability to remain calm under pressure
  • Strong communication, observation, and problem solving skills
  • Ability to document, observe, and collect data accurately
  • Sensitivity, self awareness, and respect for others
  • Understanding of safeguarding and confidentiality
  • Reliability, professionalism, and a genuine desire to make a positive impact
  • Experience supporting vulnerable individuals or high risk situations
  • Relevant qualification or experience in health, social care, mental health, youth work, or related fields

Highly Regarded

  • Cert IV in Mental Health or equivalent
  • Experience with complex behaviours or mental health
  • Strong communication and leadership skillsTech-savvy and organised

Why Join Us?

You’ll join a team that’s real, respectful, and driven to help people live life their way. At Young Mindz, you’ll have the opportunity to build meaningful, long-term relationships with participants and be supported by a leadership team that listens and values your input

Together, we can create a brighter future and help individuals live their best lives!

Role Type

On-site • Temporary • Casual • Mid-level Senior

Pay Rate

43.23 AUD – 44.59 AUD (Hour)

Company Overview

Join Our Team at Young Mindz At Young Mindz, we’re on a mission to make a meaningful difference in the lives of Australians living with disabilities. As a nationwide NDIS provider, we offer services like Supported Independent Living (SIL), community access, and short-term accommodation — but more than that, we offer real connection, support, and empowerment. We believe in personalising care to support the emotional, social, and psychological wellbeing of every individual we work with. Our team is passionate, purpose-driven, and people-focused — and we’re always looking for others who share that mindset. Why Work With Us? At Young Mindz, you’re not just taking a job — you’re joining a community that genuinely cares. We value every team member and create a workplace where you’re encouraged to grow, supported to lead, and inspired to make an impact. If you’re looking for a workplace where your role has real purpose, your team has your back, and your growth is celebrated — you’ll find it at Young Mindz. Ready to make an impact? Explore our career opportunities today.