Product Manager – Warriewood, Sydney (Full-time, Permanent)
We are seeking a dedicated Product Manager to join our team in Warriewood, Sydney Northern Beaches, to drive the vision, strategy, and execution of our software suite. This is an exciting role that will be responsible for leading the entire product lifecycle, from concept and design to launch and beyond. In this role, you will collaborate closely with cross-functional teams, including development, marketing, sales, and customer support, to ensure that our product meets business objectives and customer needs.
Workshop Software is an innovative cloud-based platform that helps automotive workshops manage their operations efficiently. Our solution is designed to streamline booking, invoicing, inventory, and customer communication, enabling businesses to enhance productivity and deliver exceptional service to their clients.
Key Responsibilities
- Define and maintain the product vision, strategy, and roadmap with the Head of Development and CEO.
- Prioritise and manage the product backlog; plan realistic releases and manage scope.
- Write clear requirements and feature specs for development teams.
- Lead sprint planning, ensuring alignment between business needs and technical delivery.
- Gather and analyse customer and market insights to guide improvements.
- Collaborate with UX/UI designers and developers to deliver intuitive, accessible software.
- Act as the bridge between business teams and engineering, managing stakeholder input.
- Support partner integrations, release communications, and go-to-market coordination.
Requirements
- 3+ years’ product management experience in SaaS.
- Proven ability to lead cross-functional initiatives from discovery to launch.
- Demonstrated experience writing business requirement documents and feature specifications that developers can work from with minimal clarification.
- Strong understanding of agile software development processes, including agile methodologies.
- Technically fluent and comfortable discussing trade-offs with developers.
- Strong data-driven decision-making skills with the ability to interpret data, identify trends, and make informed product decisions.
- Empathy for customers and a commitment to solving their problems.
- Experience with user research, testing, and validation.
- Comfortable being the sole product function in a growing business — working directly with a development/engineering leader rather than inside an established product organisation.
- Proficiency with product management tools (Jira, Linear, or similar) and product analytics platforms (Mixpanel, Amplitude, Pendo, or similar).
