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Financial Counsellor

Dubbo, New South Wales 2830, Australia • Full-time

Description

Western NSW Community Legal Centre Inc. (WNSWCLC) is seeking a skilled and committed Financial Counsellor to join our team within our specialist unit, Western Women’s Legal Support (WWLS). This is a critical frontline role delivering specialist financial counselling and advocacy to victim-survivors of domestic and family violence across Western New South Wales. You will work collaboratively within a multidisciplinary legal service to support clients experiencing complex disadvantage in their safety, stability, and long-term financial independence who are experiencing complex disadvantage.

ABOUT US

Western NSW Community Legal Centre (WNSWCLC) is a not-for-profit organisation working to improve access to justice for people facing disadvantage across the region. We provide free legal advice, representation, referrals, and community education to empower and support our communities. The specialist unit, Western Women’s Legal Support (WWLS), delivers trauma-informed, culturally safe support to women and children affected by domestic and family violence.

We are values-driven and committed to justice, respect, and advocacy for systemic change through community engagement and law reform.

ABOUT THE ROLE

As the Financial Counsellor, you will be embedded within our specialist unit, Western Women’s Legal Support (WWLS), working closely with solicitors and support staff to deliver integrated legal and financial assistance. Reporting to the Principal Solicitor, this role focuses on supporting victim-survivors to address financial abuse, debt, housing insecurity, and economic hardship through high-quality counselling and advocacy.

Your responsibilities will include:

  • Providing trauma-informed financial counselling and advocacy to victim-survivors of domestic and family violence
  • Assisting clients with debt, fines, credit issues, utilities, income support, and financial abuse matters
  • Working collaboratively with lawyers and support workers to deliver holistic, wrap-around services
  • Supporting referrals to appropriate non-legal and community services
  • Participating in outreach services across regional and remote communities
  • Contributing to culturally safe practice, community education, and systemic advocacy initiatives

ABOUT YOU

We are looking for a motivated and compassionate professional who is committed to access to justice and social equity. You will have:

  • A Diploma of Financial Counselling (or equivalent) and eligibility for membership with a recognised financial counselling association
  • 2–4 years’ experience providing financial counselling to people experiencing disadvantage
  • Strong knowledge of debt, credit, fines, income support systems, and financial abuse
  • Demonstrated ability to work in a trauma-informed, client-centred manner
  • Excellent communication skills and the ability to explain complex information clearly
  • Strong organisational skills and the ability to manage a diverse caseload independently
  • A commitment to social justice and gender equity
  • A current NSW Driver’s Licence and willingness to travel for outreach
  • Experience in a community legal centre, working with First Nations communities, or knowledge of domestic and family violence systems is highly desirable.

WHY JOIN US

At WNSWCLC, you’ll be part of a passionate, purpose-driven team working to create real change in the lives of people across Western NSW. In this role, you’ll:

  • Contribute to systemic reform that improves access to justice across Western NSW.
  • Work in a supportive, inclusive, and values-led environment.
  • Have flexibility to balance work and life commitments.
  • Be supported to grow through professional development and sector engagement.
  • Be part of an organisation that genuinely values collaboration, respect, and community impact.

REMUNERATION AND BENEFITS

  • Salary Packaging: Take advantage of not-for-profit salary packaging to reduce your tax liability and maximise your take-home pay.
  • Remuneration package: from $95,000 – $100,000 per annum ( depending on experience) , plus superannuation. This is contract position
  • Career Development: Access to career and professional development opportunities, including conferences and events.
  • Employee Assistance Program (EAP): Confidential counselling services available for you and your family.
  • Additional Leave Entitlements: Extra leave during the Christmas and New Year period.
  • Inclusive Work Culture: Be part of a supportive environment that values diversity and inclusion.
  • Ongoing Training: Participate in continuous training programs throughout the year to enhance your skills.

MANDATORY REQUIREMENTS

  • Successful applicants will be required to complete a National Police Check and a Working with Children Check.

APPLY NOW!

  • To apply for this position, click ‘APPLY’ and upload a copy of your cover letter and CV.
  • Only shortlisted candidates will be contacted.
  • Should you have any questions, contact Trevor Mvundura or Rachael Robertson on (02) 6884 9422 or email hr@wnswclc.org.au

Role Type

On-site • Contract • Full-time • Mid-level Senior

Pay Rate

95000 AUD – 100000 AUD (Annum)

Company Overview

Western NSW Community Legal Centre Inc. (WNSWCLC) is a not-for-profit organisation committed to providing accessible legal services to individuals experiencing disadvantage in the western regions of New South Wales. Our mission is to ensure equal access to justice for all community members by offering free legal advice, referrals, community legal education, representation, and practical support. Headquartered in Dubbo, WNSWCLC extends its services through regular outreach to numerous communities, including Bourke, Brewarrina, Cobar, Coonabarabran, Coonamble, Gilgandra, Lightning Ridge, Macquarie Correctional Centre, Mudgee, Narromine, Nyngan, Warren, Walgett, Wellington, and Wellington Correctional Centre. The Western Women’s Legal Support (WWLS) is a cornerstone of our services; a specialist domestic violence unit launched in 2015. WWLS provides a holistic, trauma-informed, and culturally appropriate service to women and their children, assisting them in escaping the cycle of abuse through specialist legal help, practical support, and community education. WNSWCLC also engages in community legal education to inform individuals about their legal rights and responsibilities, and participates in law reform activities to address systemic issues affecting our clients. We advise using compassion, understanding, and a non-judgmental approach, ensuring that clients are supported in a manner that acknowledges their personal circumstances and empowers them to make informed decisions about their lives.
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