About Us
Veritas House is a vibrant not-for-profit, community-based organisation with a specific focus on supporting vulnerable children, young people & their families. Veritas currently delivers services in a range of DCJ funded programs.
You’ll be part of a caring, values-driven team that’s passionate about creating positive outcomes — while enjoying a workplace that values authenticity, collaboration and growth.
About the Program
The primary objective of the Family Preservation Program is to keep children safe at home with their families, and prevent removal, placement in out of home care, and future contact with the child protection system. Family preservation also supports children and families to achieve wider social benefits, including better education attainment and improved health and wellbeing outcomes.
‘’Families Together” is a framework within this program. It is voluntary and aims to build on a family’s strengths and capabilities to respond to their children’s needs and to create a safe and nurturing home. At Veritas House, we will be delivering a range of supports within this framework to promote parenting skills, family functioning, child development, as well as practical support to help create a safe home environment.
About the role
We are inviting applicants for an experienced and driven Team Leader to play the crucial role in the design and implementation of of the Families together program logic. In this role you will provide day-to-day leadership and support to the Senior Practitioner and wider “families together” team delivering early intervention services to families experiencing challenges. You will be responsible for ensuring high-quality, consistent service delivery that supports child safety, strengthens family functioning, and promotes positive outcomes for children and young people.
Working closely with staff, families, and partner services, you will foster an environment that is reflective, responsive, and grounded in community needs. This includes supporting your team to engage effectively with families from diverse backgrounds and ensuring service approaches remain accessible, respectful, and outcome focused.
Some of your core responsibilities will include;
- Lead, supervise and develop a team delivering family preservation services, including reflective supervision and coaching.
- Oversee complex case management, supporting staff to assess risk, engage families, and achieve child safety outcomes
- Manage caseload allocation and workflow to ensure timely, consistent, and high-quality service delivery
- Monitor case plans, reviews, and interventions to drive measurable improvements in family functioning and wellbeing
- Ensure compliance with organisational, legislative, and funding requirements, including accurate documentation and reporting
- Contribute to the development and implementation of program logic, ensuring service delivery aligns with evidence-informed practice and intended outcomes
- Build and maintain strong partnerships with child protection, community services, and key stakeholders
- Track program performance, contribute to reporting and evaluation, and support continuous improvement and service development
Why work for us?
As an organisation we value collaboration, authenticity, compassion and relationships and together, we work towards achieving a world where every person feels safe, secure and valued. We do work we’re proud of, but we offer more than just the chance to feel good:
- NFP salary packaging options up to $15,900 per year plus meals and entertainment benefits – increase your take home pay!
- Opportunity to use novated leasing to purchase a car
- Additional leave once your probationary period is complete
- Generous Discounts Platform
- Opportunity to develop your skills working within a trauma and developmentally informed team
- Regular clinical, line management & and group supervision – as well as other continuing professional development opportunities
- Access to Therapeutic Crisis Intervention training – a compassionate, trauma-informed training program that helps staff support children through challenging moments, focusing on de-escalation, safety, and building trusting caring relationships.
About you
You are an empathetic and capable leader with strong experience in youth homelessness or community services. You thrive in sometimes complex environments and can balance operational coordination, staff support, and direct client work.
As part of our selection criteria our ideal candidate will bring;
- Minimum Diploma level qualifications in Community Services, Youth Work or similar along with experience working with youth and families in a community services environment.
- Minimum of 3 years’ experience leading, supervising, and supporting teams within a family support, child protection, or related human services setting, including providing reflective supervision, performance feedback and support.
- Strong understanding of trauma and its impact on the development and behaviour of children and young people, with the ability to support teams through complex and sensitive cases.
- Highly developed communication and interpersonal skills, with the ability to lead with empathy, manage difficult conversations, and influence positive practice and cultural outcomes within a team.
- Proven ability to assess, manage and respond to risk and complexity in child and family work, balancing child safety, family engagement, and organisational accountability along with holding a complex caseload.
- Experience working effectively with statutory child protection partners, other key stakeholders, including managing professional differences while maintaining a child and family focus and collaborative approach.
- High level of written, verbal, and computer-based communication skills, including the use of data and case management reporting portals.
Desirable
-Experience leading teams through service change, designing and implementing new practice frameworks or program development.
-Knowledge of NSW child protection legislation, policy frameworks, or funded family preservation programs.
How to apply;
Please attach your resume, and a cover letter addressing how you meet the essential criteria.
Applications close 9am Thursday 7th May 2026
If you have any questions or would like to know more about the role – please reach out to us via email employment@veritashouse.org.au, alternatively give us a call on 1300 011 973 for a confidential discussion – Just ask to be put through to the P&C team.
Please note, all employment at Veritas House is subject to satisfactory probity checks which include a Working with Children Check, satisfactory National Criminal Screening and references, and unrestricted Drivers Licence.
To be considered for this position, you must also have appropriate rights to work in Australia. We unfortunately are unable to offer visa sponsorship.
