VDI Australia Group of companies have been the sole national distributor for Yutong buses since 2018, specialising in retailing Yutong buses, luxury coaches and their parts to a wide range of businesses and industries across Australia. At the forefront of the industry’s transition to zero emission buses, we are incredibly proud of, and passionate about, the extensive range of vehicles we offer.
We are an Australian owned, and family operated company with branches now located in Brisbane, Melbourne, Sydney, Perth, and Cairns. Having experienced tremendous growth over the past few years, it is time for the right person to join us at this exciting phase of our organisation’s growth and further enhance our spare parts operations across QLD.
We are seeking an experienced Workshop Co-ordinator, preferably with a background in the Bus, or Heavy Vehicle Industry. This position plays a pivotal role in maintaining confidence in both brand and product; therefore, strategies need to be in place to ensure customers’ needs are met and attended to and staff are sufficiently trained. Also, ensuring that the workshop operates productively, maintaining compliance with local laws, regulations, and safety standards.
This is a hands-on role, reporting directly to our Workshop Manager in Craigieburn.
Key Accountabilities are but not limited to –
• Liaise with Service and Parts departments to coordinate vehicle delivery, repairs, and warranty work.
• Check-in vehicles for damage or defects and prepare new vehicles per Customer specifications.
• Conduct and oversee warranty repairs following Factory procedures and company policy.
• Supervise, mentor, and manage workshop staff to ensure compliance with company standards.
• Maintain a clean, organized, and safe workshop environment.
• Supervise customer service operations, ensuring high standards and client satisfaction.
• Assist in optimizing support and service processes, tools, and systems.
• Carry out day-to-day mechanical duties and vehicle diagnostics.
• Ensure compliance with all company and legal policies and strive to meet KPIs.
Skills and experience –
• Heavy Vehicle Mechanic qualification
• Supervisory experience in Heavy Vehicle Workshop preferable
• HR licence required
We are DRIVEN by our Company Values: Dedication, Responsibility, Innovation, Value, Excellence and Nurture.
This is an excellent opportunity to work with a nurturing, respected, established business offering ongoing training and the chance to be part of a friendly, inclusive team that really cares for its people. If you are passionate about delivering exceptional service with honesty and integrity, we want to hear from you!!
VDI Australia is an equal opportunity company that encourages and supports diversity and inclusion in all our workplaces. Check us out on our website – www.vdiaustralia.com.au
