Vault Cloud is the national leader of providing highly secure and scalable sovereign hyperscale cloud capability to the Australian Government, National Intelligence Community and Critical Infrastructure sector. We pioneered the development of Australia’s only sovereign, hyperscale cloud with security at its core, being one of the first cloud organisations to be Australian Signals Directorate (ASD) certified and we continue to drive innovation, delivering First of a Kind capability across the sector.
As we continue to lead in technological advancements, Vault is now entering a defining phase of growth with a strategic $22.5 million investment from the National Reconstruction Fund Corporation (NRFC). This investment will scale Vault’s SECRET Cloud and introduce new services such as the AUKUS cloud capability, directly addressing Australia’s strategic national security demands. Vault is now positioned to not only strengthen its existing relationships with federal and state government agencies, but also strengthen its relationships with private sector businesses requiring secure cloud services. To support this growth, we are bolstering our capability by adding numerous key roles that are integral to our future success. This is an opportunity to join us at the forefront of a once-in-a-generation technological advancement whilst at the same time securing the nation against ever-increasing threats.
Due to Vault’s ongoing growth and commitment to delivering secure cloud solutions, we are looking for an experienced and motivated Support Specialist (L2) – Linux Infrastructure and Application Specialist to join our Operations Team, which is dedicated to ensuring Vault’s next-generation hyperscale cloud solutions remain available and secure, continuously delivering customer value and protecting Australia’s most critical data. The role is based in our Canberra office and will play a crucial role in ensuring the stability and security of Vault’s Hyperscale Cloud infrastructure.
As a member of the team you will contribute by:
- Supporting, maintaining and enhancing the configuration of hardware and software infrastructure components and technologies underpinning Vault’s critical hyperscale cloud regions.
- Applying your Subject Matter Expertise within the multi-disciplinary Operations Team to provide prompt first rate support to all of Vault’s Hyperscale Cloud Regions and Customers.
- Collaborating with Product Owners and working within cross-functional Engineering teams to innovate, design and support advanced infrastructure solutions.
- Taking on complex technical issues that require specialist knowledge and experience to resolve.
- Keeping records and documentation up to date and reflective of current configuration and processes
- Working within Vault’s Corporate Governance Policies and ITIL based Support and Change Management systems.
- Driving continuous improvement in all aspects of the business, particularly operational processes, procedures and functions.
- Being a good communicator, team player and someone who Gets It, Wants It and has the Capability to do it.
To be successful you will be able to demonstrate with:
- The scope of this role requires an Australian Government Security Clearance; therefore, applicants must be Australian Citizens and have the ability to obtain and maintain the required security clearance.
- Demonstrated High-Level proficiency with Linux Operating Systems.
- Hands-on experience with:
- Enterprise Server Infrastructure and maintenance
- Linux Virtualization e.g., KVM
- Enterprise Storage Solutions – Block and Object Storage
- Automation tools e.g., Ansible, Terraform, Chef, Puppet, Jenkins
- Previous experience with Openstack and components (e.g., Swift, Ceph, Keystone etc) highly regarded but not essential
- Participate in rotating on-call roster..
- Experience working in operational environments including:
- Working in an ITSM environment using tools such as Jira
- DevSecOps workflows via CI/CD pipelines using e.g., GitLab
- A passion for technology and security
- Flexibility to enjoy and thrive within a fast-paced, agile, and expanding scale-up environment
What’s in it for you?
- Be at the forefront of cyberwarfare, the greatest technology challenge of our generation
- Up to 10% of time dedicated to learning & development
- 5 days of bonus leave per year
- Company paid parental leave
- A diverse culture where we celebrate our people and their unique, individual perspectives
You will collaborate to provide secure and professional cloud services to a broad range of users. Join us now and become part of the future of secure cloud services and provide a significant contribution to our nation’s success.
Get to know us at
Cloud Infrastructure for Government & Critical Industries
