Branch Supervisor (2IC – Back of House)
Ready to Lead the Team Behind Every Great Road Trip?
Do you love being hands-on, leading a team, and making sure every motorhome and campervan is ready for adventure? Are you at your best when juggling operational tasks, team support, and quality control in a fast-paced, dynamic environment?
At Travvia, home of JUCY and Star RV, we’re looking for a Branch Supervisor (Back of House) to join our Brisbane Branch. You’ll be the Branch Manager’s right-hand person, leading our detailing, laundry, and fleet maintenance teams to keep our vehicles, and customers, moving smoothly.
The Destination: Where Leadership Meets Operations
As Branch Supervisor, you’ll be a visible, hands-on leader who ensures every vehicle meets high standards and every team member feels supported. This role is about more than processes—it’s about people, pride in the fleet, and creating experiences that let every customer start their journey with confidence.
Your Journey on the Road
Lead Operations Behind the Scenes
• Oversee vehicle detailing, laundry, minor repairs, and fleet maintenance
• Ensure systems, processes, and administration run smoothly
Keep Vehicles Adventure-Ready
• Conduct pre-hire safety inspections and quality checks
• Occasionally assist with vehicle dispatch and returns, including customer demonstrations
Build and Mentor Your Team
• Recruit, train, and retain team members
• Coach and motivate staff to meet operational and customer-focused objectives
Collaborate & Communicate
• Work closely with internal teams and suppliers
• Maintain strong stakeholder relationships and operational standards
Drive Excellence & Pride
• Lead by example with attention to detail, safety, and quality
• Help create a fun, customer-focused, hands-on environment
What You’ll Bring to the Trip
• 1+ year experience supervising diverse teams
• Strong operational and attention-to-detail skills
• Experience delivering high standards for vehicles and team performance
• Confidence in managing change and improving processes
• Full driver’s licence and availability to work a 38-hour rotating roster, including weekends and public holidays
Why You’ll Love Rolling With Us
This is a full-time permanent role where you’ll join a supportive, fun, and multicultural team that genuinely enjoys working together. You’ll have opportunities to grow your career in the tourism industry and be part of iconic brands that are expanding across Australia and New Zealand.
We offer amazing perks, including 5 days of free campervan hire every year to experience your own adventures. You’ll join a company that values your skills, wellbeing, and professional growth, giving you the space, support, and opportunities to keep moving forward on your own career journey.
Think this sounds like your kind of journey?
Hit Apply Now, we’d love to hear more about you.
