Visitor Information Officer

Visitor Information Centre Officer (Corryong)

• $38.09 to $43.48 per hour + super
• Part-time – 20 hours per week
• Flexible working arrangements to support a healthy/work-life balance.
• Generous leave entitlements, including the ability to purchase additional annual leave.
• Wellbeing, financial and career development support via our EAP.

In this role you’ll

• Oversee the daily operations of the Visitor Centre (and two satellite Centres), ensuring a welcoming and informative visitor experience.
• Coordinate and support staff and volunteers through rostering and ongoing development.
• Participate in networking forums and maintain strong relationships with event and local operators.
• Contribute to Council’s tourism and economic development initiatives through continuous improvement, planning and reporting.
• Provide support to the Coordinator Economic Development and Tourism and Support the Tourism Communications Officer.

What we’re looking for

• Experience providing a welcoming environment and delivering high‑quality customer service to a wide range of visitors.
• Ability to coordinate daily operations, follow procedures, manage priorities.
• Exceptional interpersonal and communication skills to easily engage with visitors and businesses alike.
• Strong experience leading and supporting a team to ensure positive services and outcomes.
• Enhanced administrative skills, including recordkeeping, reporting and using modern technology.

Benefits of working at Towong Shire Council

• Flexible working arrangements to support a healthy work-life balance.
• Generous leave entitlements, including the ability to purchase additional annual leave.
• Wellbeing, financial and career development support via our Employee Assistance Program.
• Structured development and leadership pathways.
• Study Leave provisions, secondment, and growth opportunities to enhance your career.
• Fortnightly pay cycle.

Applications close: 24 May 2026. We encourage you to apply early, as applications are reviewed as they are received. Rolling interviews will commence upon reviewing applications, and the successful applicant may be appointed before the closing date.

Towong Shire Council is committed to creating a culture where everyone is welcome and respected. We encourage applications from people with diverse backgrounds, including Aboriginal and/or Torres Strait Islander people, minority groups, and people with disabilities.

As a Child Safe Organisation, Towong Shire Council adheres to the Child Safe Standards. All applicants—regardless of the position—may be required to provide, or obtain, a Working with Children Check as part of the recruitment process.