Executive & Practice Operations Coordinator (Darwin-Based)
Full time or 0.8 FTE | Indigenous-led Chartered Accounting Firm | Darwin
About Us
Together Business is an Indigenous-led Chartered Accounting firm supporting Indigenous businesses, social enterprises, and community organisations across Australia. We are values-driven, people-first, and committed to excellence in compliance, capability building, and culturally grounded service.
We are seeking an Executive & Practice Operations Coordinator based in Darwin to support our Founder and ensure the practice operates smoothly, consistently, and with humanity. This role is ideal for someone who thrives in a small, growing organisation and enjoys shaping structure and improving systems.
About the Role
- This is a Darwin-based, in-person role supporting the Founder and broader team through:
- Executive support (light but essential)
- Practice operations and workflow coordination
- Internal technology support across all systems
- Data integrity and digital organisation
- Finance administration, invoicing & debtor follow-up
- Communication and cultural care across the practice
- There is no accounting work in this role – it is operational, coordination-focused, and central to keeping the organisation running effectively as we grow.
Key Responsibilities
- Executive Support (Light)
- Answer phones and act as first point of contact
- Triage emails and summarise priorities
- Track follow-ups and commitments
- Assist with scheduling and internal communication
- Draft simple correspondence
Practice Operations
- Maintain accurate job setup and workflow discipline in Karbon
- Ensure documents and files are correctly stored in OneDrive
- Maintain templates, SOPs and the practice systems hub
- Coordinate internal meetings and communication loops
- Support onboarding of new staff
Technology Stewardship & Internal Tech Support
- Provide first-line internal support across Karbon, XPM, Zoho CRM, OneDrive, Teams
- Assist with new user setup, MFA, account access and basic troubleshooting
- Maintain folder structures, templates, and practice-wide digital organisation
- Support system configuration and automations (with guidance)
- Identify system improvements and support roll-out
Data Integrity & Governance
- Ensure client and firm data is accurate, complete and consistent
- Monitor for missing, duplicated or misfiled information
- Maintain secure handling of sensitive documents
- Enforce naming conventions and digital hygiene
- Support version control of templates and processes
Finance Admin & Debtor Support (Together Business)
- Prepare draft invoices for review in Xero and Karbon
- Send invoices and monitor payment status
- Follow up overdue invoices using a respectful, human-centred approach
- Maintain debtor notes and billing records
- Provide weekly debtor visibility to the Founder
About You
We’re looking for someone who is:
⭐ A self-starter who thrives in a small organisation
- Comfortable working independently
- Able to identify what needs doing without being asked
- Happy to build systems rather than just follow them
⭐ Experienced in growing or scaling organisations
- Understands that processes evolve as the business grows
- Has supported organisations during transition or capability-building phases
- Can help stabilise and mature systems over time
⭐ Tech-confident and systems-minded
- Loves solving simple tech problems
- Enjoys keeping systems tidy and structured
- Quickly learns new digital tools
⭐ Organised, calm and communication-focused
- Excellent at follow-up and task management
- Warm, respectful communicator
- Able to balance accountability with empathy
⭐ Values-led
- Aligned with Indigenous business empowerment
- Comfortable in a culturally grounded workplace
- Experience in operations, EA/PA roles, internal tech support, office administration or professional services is highly valued – but capability, attitude and work ethic matter most.
Why join us?
- Work in a values-driven Indigenous-led organisation
- Make real impact for Indigenous businesses and communities
- Play a central role in building a growing organisation
- Diverse responsibilities across tech, communication, operations, admin and systems
- Supportive team culture and meaningful work
How to Apply
- Submit your resume and a short cover letter via Employment Hero.
- We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.
