Care Coordinator
Griffith, NSW | Permanent Full-Time
Summary
The Care Coordinator plays a key role in supporting the delivery of safe, person-centred care within the residential Aged Care environment at The Pioneers Lodge.
Working collaboratively with Registered Nurses, clinical leaders, care staff and allied health professionals, the Care Coordinator assists in coordinating day-to-day care operations, supporting resident wellbeing, facilitating communication, and promoting continuity of care across the home.
Working collaboratively with Registered Nurses, clinical leaders, care staff and allied health professionals, the Care Coordinator assists in coordinating day-to-day care operations, supporting resident wellbeing, facilitating communication, and promoting continuity of care across the home.
This role supports workforce coordination, resident experience, and operational care delivery while ensuring care practices align with organisational policies, professional standards, and regulatory requirements.
Responsibilities:
- Support the coordination of daily care delivery within allocated areas of the home.
- Assist in ensuring residents receive safe, respectful and person-centred care.
- Facilitate communication between residents, families, care staff, Registered Nurses and allied health providers.
- Escalate clinical concerns, incidents, or changes in resident condition to the appropriate clinical staff.
- Support continuity of care through effective handover and communication processes.
- Assist with workforce coordination and shift support activities, including the management of staff leave and availability, as delegated.
- Promote a positive resident experience and support resident choice, dignity and independence.
- Support documentation and reporting processes in accordance with organisational requirements.
- Contribute to maintaining a safe work environment through hazard and incident reporting.
- Participate in quality improvement and continuous improvement activities.
- Support compliance with the Aged Care Quality Standards, organisational policies and workplace procedures.
Qualifications:
- Certificate III or IV in Individual Support (Ageing) or equivalent qualification.
- Experience working within residential aged care, health care, disability or community services environments.
- Demonstrated leadership, communication and interpersonal skills.
- Ability to work collaboratively within multidisciplinary teams.
- Strong organisational and time management skills
- Understanding of person-centred care principles.
- Ability to effectively manage competing priorities in a fast-paced environment.
- Competent computer and documentation skills.
- Current National Police Check and relevant compliance clearances.
- NDIS Worker Screening clearance.
