About The Nunhead Gardener 🌱
The Nunhead Gardener is a fast-growing, family-run group of unique garden shops operating across South East and Central London.
Independently owned, we take pride in our team of friendly and knowledgeable horticulturalists and florists who live and breathe plants and flowers.
Going the extra mile for our customers comes naturally because we share a genuine passion for the botanical world.
We’re committed to the communities where our stores operate, always serving as hubs of activity, partnering with local neighbours, and supporting community initiatives.
We continually refine and improve our retail spaces, ensuring they’re warm, inviting places to visit.
This ambitious drive, combined with committed teamwork, allows us to punch above our weight in delivering exceptional service, memorable customer experiences, and our legendary product displays.
At the heart of everything we do are our people. By nurturing a supportive workplace, we prioritise growth and personal development to deliver the best in horticultural services. With ambitious future plans, now is an exciting time to join us.
Role Summary
As a Houseplant and Homeware Advisor at The Nunhead Gardener, you’ll be part of our Indoor Living department — a space filled with lush houseplants, stylish pots, and beautifully curated homeware.
Your role will combine exceptional customer service with an enthusiasm for plant care and interior inspiration. You’ll guide customers in selecting indoor plants, recommend pots and accessories, and keep the department looking its best. From candles and ceramics to the perfect leafy gift, your expertise and warm approach will help customers leave feeling inspired.
Key Responsibilities
Customer Experience
• Welcome all customers into the Indoor Living department and proactively offer assistance
• Help customers select suitable houseplants, pots, homeware, and gifts
• Offer clear, friendly plant care advice tailored to customer needs
• Represent The Nunhead Gardener with warmth, style, and professionalism
Product Knowledge & Stock Handling
• Develop and maintain strong knowledge of indoor plants and their care requirements
• Stay up to date with seasonal stock, new arrivals, and gifting trends
• Receive, process, and display deliveries using our EPOS system (Vector)
• Maintain plant health through regular watering, grooming, and care
Visual Merchandising & Presentation
• Assist in creating and maintaining attractive product displays
• Ensure the Indoor Living space is tidy, inviting, and well-stocked
• Rotate and replenish stock regularly to reflect seasons and trends
• Support with the setup of promotional or seasonal campaigns
The Person
Essential:
• A genuine interest in houseplants, interiors, and home accessories
• Friendly, confident, and proactive in customer interactions
• Attention to detail and pride in presentation
• Reliable, organised, and happy to be hands-on
• A team player with a positive attitude and willingness to learn
Desirable:
• Previous retail or customer-facing experience
• Familiarity with plant care or horticulture
• Experience with EPOS systems (Vector or similar)
What We Offer
• Competitive salary (commensurate with experience)
• 28 days holiday inclusive of bank holidays, increasing to 34 with service
• Paid day off for your birthday after one year of continuous employment
• Company pension contributions
• Financial contribution toward relevant training and qualifications
• Generous staff discount across our shops
• Health Assured Employee Assistance Programme
• Cycle to Work Scheme
• A supportive, creative working environment within a growing business
Applicants should apply by submitting a CV and cover letter
Please note that due to the high volume of applications, you will only be contacted should we wish to take your application further. We apologise that we are unable to respond to every submission directly.
