Business Support Officer

Love helping people? Obsessed with organisation? Got a thing for tidy spreadsheets and making someone’s day? We’ve got the perfect role for you.

We’re on the lookout for a Full-time Business Support Officer to join the INS LifeGuard team — someone who’s ready to bring their admin skills, customer service magic, and all-round helpful vibe to a role that touches every part of the business.

About the Role

You’ll be the go-to support for our Operations and Business development managers and a behind-the-scenes superstar helping the call centre, BD team, and installers stay on track. One minute you’re pulling together a report, the next you’re jumping on the phones to help a client. It’s fast-paced, flexible and full of variety.

This role blends customer service and admin, with a bit of tech + data. Confidence in MS Office (especially Excel), and willingness to learn CRM systems is essential.

The role will also include aiding with training and providing back-up support to the LifeGuard team

You’ll thrive if you:

• Are cool under pressure and calm with clients
• Are able to use initiative and work independently
• Have admin experience (or want to build it)
• Can juggle tasks like a pro and keep your inbox under control
• Like solving problems and fixing things before they break
• Want to get involved in everything from operations to business development

What’s in it for you?

• A role where you’ll never be bored
• Support from a tight-knit team who have your back
• Real career progression (this role touches nearly every department!)
• Satisfaction knowing you’re making a difference every single day

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How to Apply:

Apply now by clicking ‘Apply’ below. Don’t forget to attach an Expression of Interest outlining why you would be perfect for this role.