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Website Content Specialist

Cancer Information & Support Services • Woolloomooloo, New South Wales 2011, Australia • Full-time
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Description

Website Content Specialist   

About us  

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.  

At CCNSW we understand that nothing feels better than doing work you really care about. As Australia’s leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime. By joining the passionate team at CCNSW, you’ll know that each day the work you’re doing will positively impact people in your life and Australia.   

About the team/About the role: 

The Website Content Specialist works across multiple Cancer Council NSW mission areas to create, repurpose and optimise content for the Cancer Council NSW website and associated platforms, including the Cancer Council Online Community and Aboriginal web portal.  

The role works primarily with the Cancer Information Team’s Publishing Editors to structure, edit and proofread online information for people with cancer, their families and carers, ensuring that the information remains up-to-date, credible and evidence-based, and is simple to find through search engines. In addition, this role works with subject matter experts from other mission teams to create online content that helps people find our support services, connect with our Online Community, and learn what they can do to prevent cancer.  

The Website Content Specialist leads strategies to improve usability and visibility of our website content and advises on search engine optimisation and site re-development. They will play a key role in contributing to improvements to user engagement across key metrics. 

This is a full time, fixed term position ending in June 2027.

About the benefits:  

  • Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.  

  • Recognised for Voice Project’s 2021 and 2023 “Best Workplace” Award as well as Xref “Best Workplace” in 2025. 

  • A balanced organisational approach to WFH and office .  

  • Additional performance-based leave available. 

  • Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation. 

  • Discounts available for everyday expenses such as private health, retail and fitness. 

Key responsibilities of the role:  

  • Support the delivery of mission content on the Cancer Council NSW website, ensuring content is high-quality, accurate, up to date, consistent and sharable across multiple digital platforms.  

  • In consultation with Cancer Information Publishing Editors, repurpose, edit and supplement information from printed Understanding Cancer patient information to optimise it for the online environment while maintaining clinical accuracy.  

  • Work closely with the Design Lead and design team to deliver visual content that enhances the consumer experience, aligns with design style guides and accessibility standards, and is achieved through repurposing existing visual assets or developing new content as required.  

  • In collaboration with subject matter experts across mission areas, research, develop, write and edit new content, including core information, updates and blogs.  

  • Refine and troubleshoot content to ensure an optimal and consistent user experience and use data to define and improve engagement user journeys.   

  • Lead website content improvements, while maintaining information integrity and quality under guidance from subject matter experts.  

About you:  

Essential:  

  • Tertiary qualifications in professional writing or editing, or related discipline  

  • Demonstrated experience in writing, editing and proofreading health information for consumers  

  • Demonstrated experience in researching complex, evidence-based medical information and translating into audience-appropriate, plain English digital content in a range of formats  

  • Advanced knowledge of relevant content management systems including WordPress  

  • Intermediate to advanced knowledge of Adobe Creative Suite, including Photoshop and Illustrator  

  • Sound understanding of HTML and CSS and web accessibility standards  

  • Sound understanding of website architecture and user journeys for non-marketing purposes (e.g. awareness, education, support, advocacy) 

Desirable:  

  • Ability to train colleagues in WordPress and writing for a digital environment  

  • Experience in audio and video production and editing  

  • Previous experience in a not-for-profit or community-based organisation or health industry 

CCNSW is an inclusive place to volunteer and work.  We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work.  As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.  

If you require any adjustments to submit your application, please get in touch with Blayze Thomas at careers@nswcc.org.au   

Please note applications will be reviewed on a rolling basis and interviews may be scheduled prior to closing date.

Apply online by visiting our website directly, copying the following link www.cancercouncil.com.au/jobs then click on the role title and submit your cover letter and resume.  

Applications closing: 26/03/2027

Role Type

Contract • Full-time • Mid-level Senior

Company Overview

Join our team of inspirational and passionate people as we work together towards a cancer free future.
Apply now