Join the TGI Sport Team
TGI Sport is a tech-led global sports media company that is trusted by the world’s premium sporting organisations since 1997. With over 15 offices and 440 employees worldwide, we support over 5,000 events through pioneering technology solutions, global media rights expertise and leading sports marketing knowledge.
Our TGI Merchandise team are experts in engaging fans through product, who work together to create a seamless consumer journey that delivers benchmark outcomes for both fans and our partners.
The Opportunity
We’re looking for an experienced Retail Manager to take ownership of a standalone store and lead match‑day merchandise operations. You’ll run the day‑to‑day retail operation, manage a small team, and help deliver great fan experiences on game days. This role suits someone with solid retail leadership experience who enjoys being hands-on, solving
problems and working around a live sport calendar.
What you’ll be doing
Running the day‑to‑day store operation focussing on customer service, team leadership, stock and visual merchandising.
- Owning store performance: sales, targets, presentation standards and cash/pos processes.
- Planning and delivering match‑day and off‑site retail activations, including setup, trading and pack‑down.
- Leading, rostering and developing a small team of casual staff across store and event operations.
- Working closely with the Senior Retail Manager to support campaigns, promotions and continuous improvement.
What we’re looking for
- Early to mid-level retail experience with at least 2IC or store‑supervisor responsibilities.
- Strong operational skills, you’re confident with POS (Lightspeed & BigCommerce preferred), stock management systems (NetSuite preferred) and working to sales targets.
- A proactive, solutions‑focused operator who can work independently and stay calm under pressure.
- Relevant tertiary qualification in Business, Finance or Economics (preferred)
The TGI Sport Advantage
TGI Sport is uniquely positioned to bring together technology, creativity, expertise, and talent to deliver solutions that set us apart on the global stage. This creates unparalleled opportunities – not just for our partners, but for our people as well.
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Growth of our people: We prioritise individualised career development and progression. Learning and Development at TGI Sport spans in-house training programs and on-the-job learning, ensuring your growth aligns with our success.
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Organisational growth: since 1997 we have consistently expanded. As we grow, so too do the opportunities for our team members throughout Australia, the UK, Europe and the Americas.
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Empowering innovation: We empower our team members to push the boundaries and think creatively. By providing the autonomy to innovate, we deliver impactful solutions that benefit our clients, talent, and partners.
TGI Sport is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status. We strongly encourage Aboriginal
and Torres Strait Islander people to apply.
