Taldumande Youth Services (TYS) is entering an exciting phase of growth and impact.
As we expand our services across Sydney, we are seeking a dynamic and experienced Executive Manager – Operations to help drive the next chapter of our organisation’s journey.
At TYS, we support young people aged 12–24 to move beyond homelessness, rebuild connections and create safer, more independent futures.
Through our evidence-informed programs in homelessness, family support and youth justice, we make a lasting difference—every day. This is a unique opportunity to step into a key executive
leadership role, shaping how services are delivered, strengthening workforce capability and ensuring high-quality outcomes for vulnerable young people across our programs.
About the Role
As Executive Manager – Operations, you will:
- Provide strategic and operational leadership across multiple program and service streams.
- Coach, support and develop Program Managers to strengthen leadership capability and service consistency.
- Monitor operational performance, workforce matters and service quality to ensure strong governance and outcomes.
- Lead responses to complex operational, workforce and practice issues, including critical incidents and risk matters.
- Contribute to organisational planning, improvement initiatives and executive decision-making.
- Oversee contract performance, compliance, reporting and stakeholder engagement across funded programs.
- Build and maintain strong partnerships across community, housing, justice and youth service sectors.
About You
You are a confident, values-led operational leader with significant experience in complex human services environments. You bring:
- Proven senior leadership experience in youth, homelessness, community or broader human services.
- Demonstrated success leading managers an delivering outcomes across multi-site and/or multi-program operations.
- Strong people leadership, operational management and risk oversight capability.
- Sound understanding of trauma-informed, culturally safe and child-safe practice.
- Experience working in funded service environments, including performance reporting, compliance and accountability.
- Highly developed communication, negotiation and stakeholder engagement skills.
Essential Requirements
- Relevant tertiary qualification in Social Work, Human Services, Management or a related field (or equivalent experience)
- Current NSW Working with Children Check
- Satisfactory National Criminal History Check
- Current NSW Driver Licence
Why Join Taldumande?
- Executive role with genuine impact on service quality and community outcomes.
- Collaborative Executive Leadership Team and supportive organisational culture.
- Opportunity to shape service delivery, workforce capability and organisational growth.
- Salary packaging benefits up to $15,900, plus meals and entertainment.
- ·Generous leave provisions, including five weeks’ annual leave, paid parental leave and birthday leave.
- Flexible, team-oriented environment with a strong focus on wellbeing
We pride ourselves on being a child safe organisation and as such this position is subject to employment screening and requirements under Child Protection legislation
Taldumande Youth Services is an Equal Employment Opportunity (EEO) employer and welcomes
and encourages applications from people from Aboriginal and Torres Strait Islander (ATSI) backgrounds.
Apply Now
If you are a Senior Operational Leader with proven senior leadership experience in youth, homelessness, community or broader human services, and are ready to make a meaningful difference, please apply with your Resume and a brief cover letter outlining your suitability.
Applicants must have the right to work in Australia to be considered.
