Employment OS for your Business

Regional Operations Manager

Recruitment – Bernice • Mandurah, Western Australia 6210, Australia • Full-time

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Pay Rate

130000 AUD – 135000 AUD (Annum)

Description

Who is South West Aboriginal Medical Services?

SWAMS is a Not-for-Profit Aboriginal Community Controlled Health Organisation founded on the principles of self-determination, empowerment, and freedom of choice. We recognise the right of everyone to the highest attainable standard of physical and mental health. Our mission is to deliver best-practice and culturally appropriate holistic health services to the Indigenous population of the South-West region of Western Australia.

With a dedicated team of around 270 staff, we have our main clinic located in Bunbury, our Aged Care services in Mandurah, and outreach clinics in Busselton, Collie, Narrogin, and Katanning.

We are excited to present our newest opportunity at SWAMS as Regional Operations Manager for our community-based aged care service and centre in Mandurah.

About the role of Regional Operations Manager

The Regional Operations Manager will be responsible for overseeing the day-to-day operations of multiple community-based services, including aged care services, group respite, Transition Care Program, Care Finder, and other current and future services in the Bindjareb (Peel) region. This role ensures compliance with all relevant aged care regulations and standards, develops and implements operational plans, monitors service performance, and manages budgets and financial resources.

This is a great opportunity for a true leader to join an organisation that is creating impact within the local Aboriginal community. This role offers work/life balance as our hours are from 8:45 am to 5:06 pm Monday to Friday. There is no weekend or on-call work. It is important to note that this role does not involve direct service delivery to clients.

Along with the above this role will see you:

  • Leading and mentoring a team of support workers and allied health professionals.
  • Conducting regular audits and inspections of services to identify areas for improvement.
  • Investigating and addressing complaints and incidents promptly.
  • Providing accurate advice and support to the Director of Community Services as required regarding program needs, opportunities and achievements.
  • Monitoring and reviewing service delivery and financial metrics.
  • Ensure the smooth running of the centre to enable a high level of client focussed service is provided

What you bring

Along with having a passion for working with Aboriginal elders and having an understanding of working with Aboriginal and/or Torres Strait Islander people, your experience and qualifications will include:

• Tertiary qualifications in commerce/business, health administration, allied health, aged care or a related field

• Minimum 5 years working in a management role

• Excellent leadership, communication, and interpersonal skills

• Demonstrated experience in financial and business management

Although beneficial, Aboriginality is not an essential requirement for this role. We do, however, encourage Aboriginal and Torres Strait Islander people to apply.

Why SWAMS?

Not only is it the perfect time to join SWAMS as it looks towards substantial expansion in the near future, you will also be working with a team of passionate people who are driven by a purpose. Working at SWAMS also means it has benefits including:

• 17.5% leave loading

• Salary packaging up to $18,550 per annum & novated leasing

• Additional paid leave over Christmas close-down period

• Generous leave options

• Paid uniforms

• Allowance for professional membership fees

For Information

For a full job description and further information about this position, please telephone the Human Resources Department on (08) 9797 8111 during normal business hours or email HR@swams.com.au.

To Apply

To apply for this position either send your application through this platform or, please feel free to send a copy of your Current Resume and Cover letter to: HR@swams.com.au

Applications close as soon as suitable candidates have been identified.