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Front Desk Receptionist – Aged Care (Bilingual Mandarin and Cantonese)

Sunnybank Hills, Queensland 4109, Australia • Part-time

Description

About Us

Sunnycare (https://sunnycare.com.au) is one of Queensland’s largest aged care and NDIS providers, delivering both residential and in-home care services.

Our multicultural team is dedicated to bringing sunshine to the lives of our clients through personalised care that promotes independence, dignity and community connection.

About the Role

We are seeking a friendly and professional Front Desk Receptionist to join our hospitality team.

This part-time role (3 days per week) reports to the Hospitality Manager and is responsible for providing outstanding customer service as the first point of contact for residents, visitors and staff. Additional shifts may be available depending on operational needs.

Key responsibilities include:

Greeting and assisting residents, families and visitors

Answering and directing phone calls and emails

Managing visitor sign-ins and maintaining reception presentation

Handling mail, deliveries and general administrative tasks

Supporting office operations and ad hoc administrative duties

About You

Fluent in Mandarin, Cantonese and English

Minimum two years’ experience in front desk or customer-facing roles

Excellent communication and interpersonal skills

Empathetic and patient when working with the elderly

Strong multitasking and organisational abilities

Proficient in Microsoft Office

Flexible to work occasional weekends

Why Join Sunnycare

Supportive and multicultural team environment

Career development opportunities as the organisation grows

Modern, purpose-built aged care facility

Meaningful and rewarding work

How to Apply

If you meet the above requirements and are interested in this position, please send your resume and cover letter to resume@sunnycare.com.au, or text 0450 570 518 for more information.

Thank you for your interest in joining Sunnycare.

Role Type

On-site • Permanent • Part-time • Entry Level
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