Client Connection & Administration Officer

Summary:

The Client Connection & Administration Officer plays a vital role in ensuring effective communication and administrative support within our organisation. Based in Nowra, New South Wales, this part-time position is essential for maintaining client relationships and streamlining administrative processes, contributing to the overall efficiency and success of our operations.

Responsibilities:

• Serve as the primary point of contact for client inquiries and support, ensuring timely and effective communication.
• Manage and maintain client records and databases, ensuring accuracy and confidentiality.
• Assist in the preparation of reports, presentations, and other documentation as required.
• Coordinate meetings and appointments, including scheduling and follow-up communications.
• Support the administration team with various tasks, including filing, data entry, and office organisation.
• Contribute to the development and implementation of administrative procedures to enhance efficiency.

Qualifications:

• Proven experience in an administrative or client-facing role, preferably within a similar industry.
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to maintaining high standards of accuracy.