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Product Adoption Manager

Sales & Client Management • Sydney, New South Wales 2000, Australia • Full-time
AI Job Summary
  • Experience working within a repairer or dealer business, or selling/implementing estimating/quoting software to repairer
  • Strong understanding of workshop workflows and estimating platforms.
  • Experience delivering practical, high-impact training (in-person and remote) to workshop audiences.

Role Type

Permanent • Full-time • Mid-level Senior

Description

GT Motive

GT Motive is the technology division of the Solvd Group & Allianz Partners, delivering innovative estimating, claims and workflow solutions used by insurers and repairers in more than 25 countries. Our mission is to provide open, data driven tools that increase accuracy, streamline operational workflows and improve the overall claims and repair experience.

About the role

This is one of the most critical roles in the Australian business. You’ll play a market‑defining role, shaping repairer sentiment, driving adoption, and directly influencing product improvements in a growing Australian business backed by global capability.

The Product Adoption Manager is responsible for driving onboarding, adoption and advocacy of GT Motive solutions across the motor repairer and dealer network. Success in Australia depends on building trust with repairers and clearly demonstrating practical, workshop‑relevant value.

This is a highly field‑based role, requiring significant national travel and consistent in‑person engagement with repairers.

Key responsibilities

  • Lead end‑to‑end onboarding of repairers onto GT Motive platforms
  • Deliver practical, high‑impact training (in‑person and remote)
  • Clearly articulate GT Motive’s value proposition to workshop audiences
  • Build long‑term relationships with repairers and dealer groups
  • Support workflow alignment, integrations and UAT where required
  • Act as an escalation point for complex product questions
  • Provide structured feedback to Australian leadership and global product teams
  • Represent the voice of repairers within the business

What you’ll bring

This role must be filled by someone deeply embedded in the automotive repair ecosystem.

Essential experience:

  • Experience working within a repairer or dealer business, or
  • Experience selling or implementing estimating / quoting software to repairers or dealers
  • Strong understanding of workshop workflows and estimating platforms
  • Established credibility with workshop owners and managers
  • Ability to build trust and handle objections in relationship‑driven environments

Key attributes:

  • Relationship‑driven and commercially astute
  • Confident communicator who can connect with repairer audiences
  • Resilient, self‑motivated and comfortable working autonomously in the field
  • Practical, solutions‑focused mindset

Travel requirements

  • Regular East Coast travel (occasional national travel)
  • Majority of time spent in the field, visiting repairers and dealer groups

What’s in it for you

  • Flexible, hybrid working with a collaborative and innovative culture
  • Reward and recognition programs, career development and continuous learning
  • Paid parental leave and additional employee leave options
  • EAP, health and financial wellbeing support, including novated leasing
  • Discounts and perks on everyday essentials
  • A chance to directly shape product adoption and industry transformation in Australia


Solvd Australia is proud to be an equal opportunity employer. Solvd Australia is an equal opportunity employer committed to creating a diverse, inclusive and supportive workplace. We welcome applicants from all backgrounds and celebrate the unique perspectives everyone brings. If you need adjustments to the recruitment process or the role, please let us know and we will support you.

Company Overview

Claims handling is at the heart of everything we do. Clients trust us to transform their claim management processes, manage critical vehicle and incidents and generate more revenue through value-added services. It’s our core expertise and the foundation of our reputation. Across Australia, our dedicated team is trusted by industry leaders to deliver seamless, efficient, and empathetic claims experiences, with precision, care, and a human touch.