Amazon Operations Specialist

Working at Sitruna

• This is a full-time remote position for candidates residing in the Philippines.
• The successful candidate will work a 40-hour week from Monday to Friday on a semi-flexible schedule, consisting of 4 core hours aligned with the UK morning (9:00 AM to 1:00 PM GMT) and 4 flexible hours to complete your 8-hour workday.

What is the role about?

• Support Brand Specialists in solving technical issues related to account health and product listings
• Proactively identify the issues and promptly find a solution for them
• Efficiently manage all tasks by staying organised with current and new deliverables assigned by the team or clients
• Regularly update brand managers and clients on new progress and ensure that all assigned tasks are completed in a timely manner.
• Share new knowledge with other team members to ensure everyone is updated on new tools and approaches to solving technical issues.

You’re a great fit if you have proven experience and strong knowledge in the following areas:

• Product Listing and Optimization
• Product Launching and Ranking
• Variation Listing
• Managing Orders, SFP
• Inventory Management, FBA Shipping and Setup
• Creating Coupons, Deals and Discounts
• Trademark Infringement, IP Complaints, Listing Reinstatement, Manage Compliance
• Brand Registry

Perks at Sitruna

• Full-time position
• Permanent work-from-home arrangement
• UK-aligned work schedule
• Paid time off
• Allowances and year-end bonus
• Online and occasional in-person team engagement activities

About Sitruna

• Sitruna are a full-service Amazon agency founded in 2019 with the mission statement of providing our partner brands with everything they need to succeed on Amazon. We’ve gathered a best-in-class team of eCommerce specialists, who collectively have the expertise to optimise every aspect of an Amazon account: from tech support to marketing, logistics to graphic design. Whilst we’re headquartered in London, UK, we are a truly unified global team with members based in the Philippines, Vietnam and beyond.
• To learn more about us, visit www.sitruna.com