Print Artwork & Client Support Team Member

OPPORTUNITY AWAITS

Sitemax works with some of Australia’s leading construction and development companies to deliver superior scaffold containment and construction site signage for projects.

The purpose of this role is to develop client artwork proofs that meet expectations of the client, create print files for production & assist the Client Support Team when required.

What We Offer

• Full-time permanent role with a growing company
• Be part of a supportive and growth driven team
• Competitive salary based on experience
• On the job training and personal development provided
• A role where your ideas and input are welcomed and valued
• Extra holidays and rewards
• Gain experience in a fast-growing industry with career development opportunities

About the Role:

Client artwork development & design:

·Interpret client artwork requests and create proofs

·Design artwork layouts to meet client expectations

·Identify and fix issues in supplied artwork (e.g. spelling, resolution, finishing lines, style compliance)

·Maintain and update the client artwork database

·Assist in building and managing client artwork suites

·Develop conceptual designs when required

·Recreate artwork as needed

·Create and update custom catalogues

Post order print files for production:

• Prepare print ready artwork

• Complete prepress checklist for all artwork to ensure highest quality output and minimum rework

• Troubleshoot issues associated with print ready artwork with the production team

Client Support:

• Answering incoming phone calls & making outbound calls

• Processing quotes and orders in line with SLA

• Working with different teams to ensure client expectation is met

We are seeking a team member who:

·Proficient in Adobe Suite (especially Illustrator and InDesign)

·Experience in admin or customer service (preferred)

·Familiar with ERP systems (e.g. NetSuite or similar)

·Competent in Microsoft Office (Outlook, Excel, Word)

·Maintains high-quality work and takes ownership of tasks

·Eager to learn and improve processes

·Adaptable and flexible with work hours

·Reliable, trustworthy, and able to work independently