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Operations Coordinator

Caneland Central • Mackay, Queensland 4740, Australia • Full-time

Description

Keep one of North Queensland’s leading shopping centres running safely, efficiently, and seamlessly.

Caneland Central, part of Sentinel Property Group’s national retail portfolio, is seeking a proactive and highly organised Operations Co-ordinator to support the day-to-day operational performance of the Centre.

Working closely with the Operations Manager and Assistant Operations Manager, this role plays a critical part in ensuring the Centre is safe, well-presented, compliant, and operating efficiently for retailers, customers, and stakeholders.

About Us

With over $2 billion in Assets Under Management, Sentinel Property Group is one of Australia’s leading unlisted property investment managers, operating a diversified portfolio across retail, industrial, and commercial assets nationwide.

Caneland Central has been at the heart of the Mackay community for decades, home to major national retailers and a vibrant mix of specialty stores. Our Centre Management team is committed to operational excellence, safety, and delivering a high-quality customer experience.

What You’ll Gain

  • Exposure to all facets of shopping centre operations and facilities management
  • Hands-on involvement in contractor, risk, safety, and financial administration
  • A collaborative Centre Management team environment
  • Opportunities to grow your career within Sentinel’s national retail portfolio
  • Access to Employee Assistance Program (EAP) and staff wellbeing initiatives

Key Responsibilities

  • Support the Operations Team in maintaining centre safety, compliance, and presentation standards
  • Conduct regular inspections of building, plant, and common areas
  • Assist with contractor management, inductions, permits, and compliance documentation
  • Raise purchase orders and service orders, process invoices, and track operational expenditure
  • Maintain asset, risk, contractor, and incident registers
  • Support tenancy delivery, fit-out coordination, and retailer operational requests
  • Assist with audits, emergency response planning, and incident reporting
  • Participate in duty manager shifts and emergency procedures as required

What We’re Looking For

  • Strong administrative, organisational, and time-management skills
  • Experience in operations, facilities, property, or shopping centre environments (preferred)
  • Sound financial acumen with experience in purchase orders, invoicing, and budget tracking
  • High level of computer literacy (Word, Excel, Outlook, PowerPoint, Adobe Acrobat)
  • Confident communicator able to liaise with contractors, retailers, and stakeholders
  • Calm, solutions-focused approach with the ability to manage multiple priorities
  • A collaborative team player with a proactive and customer-focused mindset

How to Apply

Click Apply or send your resume and a brief cover letter to:

📧 peopleandculture@sentinelpg.com.au

Role Type

On-site • Permanent • Full-time • Mid-Level Senior
Apply now